Residence Manager

THE JEWISH BOARD; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading organization in mental and behavioral health services seeks a Residence Manager for its residential programs. The ideal candidate will maintain operations, supervise staff, and promote positive outcomes for clients with developmental disabilities. Join a diverse team committed to making a difference in New York, providing services through an understanding of cultural and community needs.

Benefits

Generous vacation time

Affordable medical/dental/vision plans

Tuition assistance and educational loan forgiveness

Free continuing education opportunities

403(b) retirement benefits and a pension

Life and disability insurance

Qualifications

• Minimum three years working with the IDD Population.
• Six years of supervisory experience.
• Familiarity with Orthodox Jewish Practices preferred.

Responsibilities

• Oversees day-to-day operations of the program to ensure compliance.
• Provides ongoing training and supervision for staff.
• Coordinates monthly activities and ensures safety regulations are followed.

Skills

Supervision

Leadership

Communication

Education

Associate’s Degree in Human Services

Tools

Microsoft Office

Job description

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

LOCATION
1342 56th St
Brooklyn, NY 11219, US

Make a bigger difference


Purpose:

The Mishkon Division of The Jewish Board provides supports and services in a healthy and safe environment for individuals with intellectual/ developmental disabilities living in residential programs and in community settings. Our core values are to provide a healthy and safe environment that promotes person centered planning, community integration, and close collaboration with families and the community. This is all accomplished through an Orthodox Jewish lens, and with an understanding that staff, at all levels of the division, is the determining factor in achieving positive outcomes for our clients.

POSITION OVERVIEW:

The Residence Manager is responsible for the smooth operation of the Intermediate Care Facility (ICF) or Individualized Residential Alternative (IRA) serving adults with developmental disabilities. Reporting to the Director of Residential Services, the Residence Manager oversees the day-to-day operations of the program in line with the OPWDD regulations and Director’s instructions and ensures consistent and appropriate program coverage.

KEY ESSENTIAL FUNCTIONS:

• Provides on-going training, supervision, and direction to the direct support, clerical, support and maintenance staff. Responsible for ensuring appropriate supervisory feedback to staff including regular performance evaluations.
• Ensures appropriate program coverage by staff, including the scheduling of necessary overtime and utilization of per-diem staff. Key player in the recruitment process for new staff (direct support, clerical, support and maintenance), participates in interviews and provides feedback to all necessary parties regarding candidate selection.
• Provides on-site supervision and oversight of staff, including a minimum of one early morning and one late evening site observation per week.
• Responsible for the programming and scheduling of daily activities, excursions and trips for individuals as well as ensuring that Sabbath programing and religious practices and customs are observed.
• Responsible for the coordination and observation of monthly fire drills.
• Maintains regular communication with parents, families or guardians of the individuals.
• Responsible for ensuring compliance with all state and federally mandated requirements pertaining to the program (OPWDD, OSHA, COA, Medicaid, etc.).
• Oversees the program’s day-to-day work flow procedures, including tasks such as billing, recruitment, e-PAF processing, Requests to Hire (RTHs), petty cash, personal allowance, etc.
• Committed to be on-call to ensure appropriate coverage in the facility and to provide guidance in emergency. May be required to be on-call in order to provide emergency coverage in the event of a serious staff shortage. The on-call responsibility requires to return phone calls within 20 minutes, from the time they were received. This responsibility takes place on weekends and holidays, unless proper, approved accommodations were granted, or ongoing religious exemptions were granted in writing.
• Responsible for overseeing all physical plant issues.
• Collaborates with the internal quality assurance team to implement recommendations.
• Participates in unannounced and announced state audits.
• Collaborates with the interdisciplinary team e.g., behavior interventions specialist/qualified behavior specialist, nurse, day programs’ administrators and additional medical and clinical providers to monitor the wellbeing of residents and enhance their lives.
• Promotes the individual’s choice and preferences in accordance to the agency and state’s regulations and within the individuals’ constituencies and abilities.
• Knowledge in Jewish culture and customs.
• Reviewing monthly valued outcome goals.
• Submitting monthly valued outcome goals.
• Providing assistance in managing the individual’s behaviors, facilitating a positive, respectful work environment.
• Responsible for following compliance guidelines and participating in the investigation process.
• Responsible for all work surrounding investigations/incidents and incident management including collecting and uploading data in the Alltrac system.
• Responsible for entering notes and reviewing individual’s information on the HER.
• Attend monthly managerial meetings, participating in monthly IDT meetings, covering for other managers/residencies as needed, conducting monthly staff meeting.
• Works in tandem with HR department and Director of Residential regarding all disciplinary actions involving staff.
• Other duties assigned.

CORE COMPETENCIES for the position include:

• Ability to supervise and train staff.
• Effective and leadership and team building skills.
• Ability to apply regulatory standards.

EDUCATIONAL/TRAINING REQUIRED:

• Minimum education level of an Associate’s Degree in Human Services Required. Minimum of three (3) years working with the IDD Population as well as six (6) year of supervisory experience. Familiarity with Orthodox Jewish Practices preferred.

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

• 3 years working with the IDD Population.
• 6 years supervisory experience.
• Familiarity with Orthodox Jewish Practices preferred.

COMPUTER SKILLS REQUIRED:

• Microsoft Office (Word, PowerPoint, Excel, Outlook); comfortable and proficient using audio video platforms (i.e., Zoom)

VISUAL AND MANUAL DEXIERITY:

• Must be able to review treatment plans and document manually or via computer daily logs.

WORK ENVIRONMENT/PHYSICAL EFFORT:

• The position entails lifting clients using a mechanical device, positioning of clients, pushing clients in wheelchairs, and transferring clients physically where prescribed.

If you join us, you’ll have these great benefits:

• Generous vacation time, in addition to paid agency holidays
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 24/7 Accessible Employee Assistance Program
• Life and disability insurance

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:


We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

Our Values.

Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.

Treat every person
with dignity

We act with respect and caring towards our clients, colleagues, and communities.

Strive to
be outstanding

We are exceptional professionals in all that we do.

Embrace each
other’s differences

We create a fair and inclusive environment for all.

Engage individuals and families
as our partners

We heal our communities one person at a time through thoughtful collaboration.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.