Residence Life Programs & Housing Coordinator

Columbia Basin College; Pasco (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Columbia Basin College (CBC) seeks a Program Coordinator to serve as the primary contact for the Residence Life Office, providing professional, student-centered support to residents, prospective residents, staff, and community members. The role coordinates housing-related administration, including applications, occupancy, records, billing, and office operations.

The position reports to the Director for Residential Life and requires a high school diploma and two years of clerical experience;

Qualifications

• Requires a high school diploma or equivalent and two years of full-time clerical experience.
• Preference for an Associate's degree or higher in a related field or equivalent education.
• Experience in higher education and bilingual English/Spanish is a plus.

Responsibilities

• Serve as the primary contact for the Residence Life Office, providing customer service and information to residents, prospective residents, staff, and community members.
• Coordinate administrative processes related to student housing operations, including application processing, occupancy management, resident records, and departmental documentation.
• Assist with resident check-in/check-out and transition processes, ensuring compliance with housing policies and procedures.
• Support communication and implementation of Residential Life policies, procedures, and programs to residents and stakeholders.
• Bill and track housing charges, payments, and serve as the primary contact for receiving Residence Life payments.
• Coordinate office operations, including scheduling, correspondence, recordkeeping, inventory management, and maintenance of files and systems.
• Assist with planning, coordination, and assessment of Residential Life programs, events, and initiatives to support student engagement and success.
• Respond to inquiries, resolve routine concerns, and refer complex issues to appropriate staff; collaborate with campus departments and external partners to support housing operations and resident services.
• Prepare, maintain, and distribute reports, communications, and materials related to Residential Life operations.
• Participate in staff meetings, training programs, and other departmental activities; perform other related duties as assigned.

Skills

Attention to Detail

Communication Skills

Customer Service

Organizational Skills

Professionalism

Teamwork Skills

CBC Shared Commitments

DEI Commitment

Education

High school diploma or equivalent

Associate's degree or equivalent education

Job description

Columbia Basin College (CBC) seeks a Program Coordinator to serve as the primary contact for the Residence Life Office, providing professional, student-centered support to residents, prospective residents, staff, and community members. The role coordinates housing-related administration, including applications, occupancy, records, billing, and office operations.

The position reports to the Director for Residential Life and requires a high school diploma and two years of clerical experience;