Residence Life Operations Manager

Seattle Pacific University; Lexington (VA); On-site; USD 74,390,000 - 77,146,000; Full time

Benefits offered by this job

Medical/dental/vision

HSA/HRA contributions

7% retirement contribution

Tuition discount program

On-campus residence option

Job summary

Seattle Pacific University is seeking a Residence Life Office & Operations Manager to provide operational leadership for the Office of Housing & Residence Life, ensuring efficient systems and outstanding service for residential students.

The role oversees office operations, student employee supervision, communications, budget processes, and technology platforms (StarRez, Confluence, Banner, EMS, SharePoint, Workday, Argos), with the possibility of live-on responsibilities.

Qualifications

• Bachelor's degree required.
• Two or more years of professional office, operations, or administrative experience.
• Strong customer service, communication, and interpersonal skills.
• Ability to learn and utilize technology systems and software applications.

Responsibilities

• Provide operational leadership for the Housing & Residence Life office.
• Coordinate calendars, meetings, travel arrangements, correspondence, agendas, and event logistics.
• Hire, train, schedule, supervise, and support student office employees.
• Manage office operations, student staff and communications.

Skills

Organizational skills

Customer service

Communication

Technology literacy

Education

Bachelor's degree

Master's degree (preferred)

Tools

StarRez

Confluence

Banner

EMS

SharePoint

Formstack

Workday

Argos

Job description

Seattle Pacific University is seeking a Residence Life Office & Operations Manager to provide operational leadership for the Office of Housing & Residence Life, ensuring efficient systems and outstanding service for residential students.

The role oversees office operations, student employee supervision, communications, budget processes, and technology platforms (StarRez, Confluence, Banner, EMS, SharePoint, Workday, Argos), with the possibility of live-on responsibilities.