Residence Life & Housing Operations Coordinator

Research And Developement Industries Inc; Salem (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Roanoke College in Salem, Virginia seeks a Residence Life & Housing Coordinator to provide comprehensive office coverage and serve as the first point of contact for students, families, and campus partners. The role includes supervising student assistants and managing housing data across StarRez and Colleague systems.

You will coordinate room assignments, process housing communications, maintain budget records, and support major campus events and communications related to Residence Life & Housing.

Qualifications

• Bachelor’s degree required.
• Excellent interpersonal skills; strong written and oral communication skills.
• Valid driver’s license required.

Responsibilities

• Provides comprehensive office coverage and serves as the initial point of contact for students, parents, prospective students, and campus partners through telephone, email, and walk-in inquiries.
• Serves as a part of the professional On-Call rotation and responds to residential concerns as needed.
• Recruits, hires, trains, schedules, and supervises student assistants supporting Residence Life & Housing operations.
• Coordinates office calendars, schedules appointments, manages incoming mail, and maintains office supplies, equipment, and operational resources.
• Coordinates the preparation, distribution, collection, and tracking of residential keys, including processes related to student move-in, move-out, and room changes.
• Maintains and manages housing data within StarRez and Colleague, ensuring accurate and timely updates to student housing records.
• Coordinates weekly and monthly housing reports, room assignment updates, waiting list requests, and room changes; distributes relevant information and notifications to students and appropriate campus offices.
• Supports new and returning student room assignment processes, including placement, reassignment, and related housing communications.
• Maintains break occupancy records and card access systems for approved requests and coordinates communication regarding building occupancy during official college breaks.
• Prepares and distributes correspondence and informational materials related to Residence Life & Housing operations for students, families, and prospective students.
• Maintains departmental budget records and supports the administration of Residence Life & Housing and divisional financial operations, including purchase orders, check requests, petty cash, credit card transactions, transfers, deposits, monthly budget reporting, and student payroll.
• Coordinates the development, updating, ordering, and distribution of Residence Life & Housing forms, literature, and marketing materials.
• Represents Residence Life & Housing on campus committees and collaborates with campus partners on initiatives supporting residential operations and student success.
• Supports and participates in major campus events, including Orientation, Family Weekend, Alumni Weekend, Commencement, and other events as assigned.
• Participates in professional development opportunities to enhance knowledge, skills, and effectiveness within the field of Residence Life & Housing.
• Performs additional duties and special projects assigned to support departmental and institutional priorities.

Skills

Excellent interpersonal skills

Strong written and oral communication

Valid driver's license

Education

Bachelor’s degree

Job description

Roanoke College in Salem, Virginia seeks a Residence Life & Housing Coordinator to provide comprehensive office coverage and serve as the first point of contact for students, families, and campus partners. The role includes supervising student assistants and managing housing data across StarRez and Colleague systems.

You will coordinate room assignments, process housing communications, maintain budget records, and support major campus events and communications related to Residence Life & Housing.