Coordinator of Residence Life and Housing

Roanoke College; Salem (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Roanoke College in Salem, Virginia, is seeking a Residence Life & Housing Coordinator to provide front-line office coverage, assisting students and families and supporting housing operations.

You will recruit and supervise student staff, manage housing data in StarRez/Colleague, coordinate room assignments, and assist with budgets and communications for campus events and orientation.

Qualifications

• Bachelor's degree required.
• Excellent interpersonal skills; strong written and oral communication skills.
• Valid driver's license required.

Responsibilities

• Provides comprehensive office coverage and serves as the initial point of contact for students, parents, prospective students, and campus partners.
• Part of On-Call rotation and responds to residential concerns as needed.
• Recruits, hires, trains, schedules, and supervises student assistants supporting Residence Life & Housing operations.
• Coordinates office calendars, schedules appointments, manages incoming mail, and maintains office supplies, equipment, and resources.
• Coordinates housing processes including move-in/move-out, room changes, and key distributions.
• Maintains housing data within StarRez and Colleague with timely updates.
• Prepares and distributes housing reports, room assignment updates, and related communications.
• Supports room assignment processes and housing communications for new/returning students.
• Maintains occupancy records and manages card access systems during college breaks.
• Prepares correspondence and materials related to Residence Life & Housing operations.
• Maintains departmental budget records and supports administrative operations and payroll.
• Coordinates development and distribution of Residence Life & Housing forms, literature, and marketing materials.
• Represents Residence Life & Housing on committees and collaborates with campus partners.
• Supports major campus events (Orientation, Family Weekend, Commencement) and participates in professional development.
• Performs additional duties and projects to support priorities.

Skills

Interpersonal skills

Written & oral communication

Driver's license

Education

Bachelor's degree

Tools

StarRez

Colleague

Job description

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we're building on momentum and offering a Roanoke experience for today's students and a legacy that belongs to every Maroon. Learn about the College's new strategic plan, Imagine Roanoke: A Strategic Plan for Roanoke College and the 21st Century Learner.

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we're building on momentum and offering a Roanoke experience for today's students and a legacy that belongs to every Maroon. Learn about the College's new strategic plan, Imagine Roanoke: A Strategic Plan for Roanoke College and the 21st Century Learner.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.

The Position

Key Responsibilities

• Provides comprehensive office coverage and serves as the initial point of contact for students, parents, prospective students, and campus partners through telephone, email, and walk-in inquiries.
• Serves as a part of the professional On-Call rotation and responds to residential concerns as needed.
• Recruits, hires, trains, schedules, and supervises student assistants supporting Residence Life & Housing operations.
• Coordinates office calendars, schedules appointments, manages incoming mail, and maintains office supplies, equipment, and operational resources.
• Coordinates the preparation, distribution, collection, and tracking of residential keys, including processes related to student move-in, move-out, and room changes.
• Maintains and manages housing data within StarRez and Colleague, ensuring accurate and timely updates to student housing records.
• Coordinates weekly and monthly housing reports, room assignment updates, waiting list requests, and room changes; distributes relevant information and notifications to students and appropriate campus offices.
• Supports new and returning student room assignment processes, including placement, reassignment, and related housing communications.
• Maintains break occupancy records and card access systems for approved requests and coordinates communication regarding building occupancy during official college breaks.
• Prepares and distributes correspondence and informational materials related to Residence Life & Housing operations for students, families, and prospective students.
• Maintains departmental budget records and supports the administration of Residence Life & Housing and divisional financial operations, including purchase orders, check requests, petty cash, credit card transactions, transfers, deposits, monthly budget reporting, and student payroll.
• Coordinates the development, updating, ordering, and distribution of Residence Life & Housing forms, literature, and marketing materials.
• Represents Residence Life & Housing on campus committees and collaborates with campus partners on initiatives supporting residential operations and student success.
• Supports and participates in major campus events, including Orientation, Family Weekend, Alumni Weekend, Commencement, and other events as assigned.
• Participates in professional development opportunities to enhance knowledge, skills, and effectiveness within the field of Residence Life & Housing.
• Performs additional duties and special projects assigned to support departmental and institutional priorities.

Education, Experience, Skills, And Abilities

• Bachelor's degree required
• Excellent interpersonal skills; strong written and oral communication skills
• Valid driver's license required