Residence Life Administrative Coordinator

Iowa State University; United States; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Retirement benefits

Generous vacation, holiday, and sick

Onsite childcare (Ames, Iowa)

Life insurance and long-term disabled

Flexible Spending Accounts

Employee Assistance Program

WorkFlex options

Job summary

Iowa State University’s Department of Residence Life is seeking a detail-oriented Secretary II to support a vibrant residential community. You will provide administrative support, manage communications, assist with financial and personnel processes, and help ensure smooth operations.

This role emphasizes organization and customer service, serving as a primary contact for students, families, staff, and partners, coordinating meetings and events, and generating reports using university systems.

Qualifications

• Two years of related clerical office experience or equivalent education with word processing.
• Experience in a higher education environment is a plus.
• Ability to handle multiple tasks with accuracy and discretion.

Responsibilities

• Serve as welcoming first point of contact for students, families, staff, and visitors.
• Support daily office operations and maintain accurate records, files, and documentation.
• Process purchasing, personnel, budgeting, and other administrative transactions.
• Monitor expenditures and assist with account reconciliation and budget tracking.
• Coordinate meetings, training sessions, programs, and departmental events.
• Prepare correspondence, reports, schedules, and communications for a variety of audiences.
• Generate reports and maintain data using university systems and office software.
• Partner with Residence Life staff to support programs, services, and initiatives that enhance the student experience.
• Help foster a welcoming and supportive environment where students can live, learn, and thrive.

Skills

Clerical office experience

Word processing

Customer service

Organization

Education

Undergraduate education or clerical training

Tools

Microsoft Office

Job description

Iowa State University’s Department of Residence Life is seeking a detail-oriented Secretary II to support a vibrant residential community. You will provide administrative support, manage communications, assist with financial and personnel processes, and help ensure smooth operations.

This role emphasizes organization and customer service, serving as a primary contact for students, families, staff, and partners, coordinating meetings and events, and generating reports using university systems.