Residence Hall Security & Service Desk — Flexible Overnight

University of Wisconsin-Milwaukee; Milwaukee (WI); On-site; USD 13,000 - 18,000; Part time

Job summary

University Housing at the University of Wisconsin–Milwaukee is seeking a Security & Service Desk student employee to support residents and visitors. The role includes answering questions, greeting individuals, and assisting with campus information in the residence halls.

Shifts include overnights (12 AM–6 AM), weekends, holidays, and breaks, with 12–23 hours per week. Candidates must retain student status, maintain a 2.0 GPA, and complete required background checks while providing professional

Qualifications

• Must be a student in good standing at UWM (part-time status).
• Maintain a cumulative GPA of at least 2.0.
• Willingness to work overnights, holidays, weekends, and breaks.
• Must pass University Criminal Background Check and University Housing Behavior Check.
• Basic computer skills (Office 365, Teams, Word, Excel).

Responsibilities

• Staff service desks and greet residents, guests, and staff.
• Answer phones and emails, distribute mail, update inventory, and process payments.
• Monitor entrances/exits and enforce UH policies.
• Respond to emergencies, fire alarms, medical incidents, and elevator entrapments.
• Attend mandatory trainings and maintain professional integrity.

Skills

Leadership

Communication

Professionalism

Critical Thinking

Customer Service

Tools

Office 365

Teams

Word

Excel

Job description

University Housing at the University of Wisconsin–Milwaukee is seeking a Security & Service Desk student employee to support residents and visitors. The role includes answering questions, greeting individuals, and assisting with campus information in the residence halls.

Shifts include overnights (12 AM–6 AM), weekends, holidays, and breaks, with 12–23 hours per week. Candidates must retain student status, maintain a 2.0 GPA, and complete required background checks while providing professional