Residence Hall Coordinator (RHC)

California State University-Sacramento; Sacramento (CA); On-site; USD 57,000 - 81,000; Full time

Job summary

California State University-Sacramento is seeking a Residence Hall Coordinator to oversee on-campus living environments, supervise 1–2 halls and a team of student staff, and support students toward degree progress.

The role includes conducting safety, conduct, and academic advising tasks, with the office housing multiple residence halls and a focus on student development and a positive community culture.

Qualifications

• Experience in university student services or residential education.
• Strong interpersonal and communication skills with diverse student populations.
• Ability to train and provide lead work direction to student staff.

Responsibilities

• Lead and supervise Resident Advisors, Desk Attendants, and graduate students.
• Coordinate on-call duty rotations and crisis response in a live-in housing setting.
• Advise Hall Council and provide academic advising to residents.

Skills

Student services experience

Interpersonal skills

Verbal and written communication

Lead work direction

Education

Master's degree in a related field

Tools

PeopleSoft

StarRez

Job description

Working Title: Residence Hall Coordinator

Classification Title: Student Services Professional II (SSP II)

Priority Application Date (Posting will remain open until filled): Thursday, October 8, 2026 @ 11:55pm PT

Position Summary

Under the lead work direction of the Assistant Director of Residential Education (AD) and/or the Assistant Director of Student Success and Recruitment (AD) and under general supervision of the Associate Director of Residence Education (ADRE), the Residence Hall Coordinator (RHC) is responsible for the development of a positive community atmosphere in the assigned living environment conducive to student development and academic success.

The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize campus resources and apply the knowledge, skills, and abilities learned during their university careers.

The RHC is responsible for implementing and carrying out the University Housing Services conduct within their assigned community. The RHC will work with the department leads or the ADRE on higher level conduct issues.

The RHC serves as the first responder regarding safety, crisis, and emergency situations in the residential community. The RHC oversees the daily building administration, procedures, and operation of their hall. In addition, this position serves in a variety of capacities working on projects, committees, and tasks.

The RHC has lead responsibility direction of 1-2 residence halls, including providing lead work direction to 6-14 Resident Advisors, 8-14 Desk Attendants, and 1-4 graduate students. The RHC is also responsible for advising Hall Council and performing academic advising.

This is a 12-month live-in position renewable each year based on performance, departmental need, and available funding.

University Housing Services (UHS) is a non-general fund, self-support program with approximately 2,500 on-campus beds and housing a mix of first-year through graduate school students with 8 residence halls, 61 paraprofessional staff, and approximately 180 student staff. UHS includes a First-Year Experience Program and Residential Theme Floors and a full Summer Conference Program

FLSA: Exempt (not eligible for overtime compensation)

Anticipated Hiring Range: The initial starting salary for this appointment is not to exceed $5,083 per month.

CSU Classification Salary Range: $5,083 per month - $7,228 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range: 1

Recruitment Type: Temporary (Annually Renewable)

Time Base: Full-Time

Work Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Ability to work a flexible schedule including evenings, weekends, and holidays. Position works on-site.

Work Schedule Requirements: Ability to live on-campus and participate in an on-call duty rotation.

Department Information

Offering various and diverse living and learning experiences, the University Housing Services Office is an integral part of the educational mission of Sacramento State. As such, the office strives to create a welcoming and stimulating environment that prompts students to participate in co-curricular activities that promote life and leadership skills, social responsibility, and academic success. For more information: https://www.csus.edu/student-life/housing/

Minimum Qualifications

Knowledge and Abilities:

Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty and staff, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below.

Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Education:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Required Qualifications

Experience:

• University student services experience (e.g. advising, admissions, community development, conduct, residential education, or student programming).
• Experience working with students from various ethnic and socioeconomic backgrounds.

Knowledge, Skills, Abilities:

• Ability to independently prioritize, plan, and organize work in a fast-paced environment.
• Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population.
• Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment.
• Ability to compile, prepare, write, and review reports.
• Ability to prepare and give presentations.
• Proficiency using standard office software packages (e.g. Microsoft Office Suite).
• Familiarity working with school-based record/data systems/software (example: PeopleSoft, StarRez).
• Ability to understand, interpret, and apply moderately complex rules, regulations, and procedures.
• Ability to maintain confidentiality.
• Ability to train and provide lead work direction to others (i.e. student employees/student leaders).
• Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Work Schedule Requirements:

• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Ability to live on-campus and participate in an on-call duty rotation.

Conditions Of Employment:

• Satisfactory completion of the background check process.

Preferred Qualifications

• Master's degree in Higher Education or related field.
• Experience working with students considered to be "at promise".
• Experience in a college or university housing services program beyond the Resident Advisor level.
• Experience working with theme/learning communities or first year experience programs.
• Experience with programming, crisis management, community development, conduct and/or administration.
• Knowledge of live-in requirements and the challenges that go with living on campus.
• Knowledge of and ability to respond to safety and emergency situations.

Documents Needed to Apply (2)

• Resume

Failure to upload required documentation may result in disqualification.

For full posting details, please visit the direct link to apply.