Residence Hall Coordinator (RHC)

CSU; Sacramento (CA); On-site; USD 57,000 - 81,000; Full time

Job summary

Sacramento State is seeking a Residence Hall Coordinator (SSP II) to foster a positive living-learning environment and support student success. The role includes supervising resident staff, advising student organizations, and managing hall operations in a 12-month live-in position.

Responsibilities include implementing conduct policies, responding to safety issues, and collaborating with AD/ADRE for complex cases. Requires relevant university housing experience and strong leadership.

Qualifications

• Two years of professional experience in a student services area or related field; a master’s degree may substitute for one year.
• Equivalent to graduation from a four-year college or university in behavioral sciences, public/business administration, or related field.

Responsibilities

• Develop a positive community atmosphere in assigned living environment to support student development and academic success.
• Assist students in progressing toward degree objectives and encourage use of campus resources.
• Implement and carry out University Housing Services conduct within the community; handle higher-level conduct issues with AD/ADRE.
• Serve as first responder for safety, crisis, and emergencies; oversee daily building administration and operations.
• Lead 1-2 residence halls and supervise 6-14 Resident Advisors, 8-14 Desk Attendants, and 1-4 graduate students; advise Hall Council and provide academic advising.

Job description

Working Title:

Residence Hall Coordinator

Classification Title:

Student Services Professional II (SSP II)

Posting Details

Priority Application Date (Posting will remain open until filled): Thursday, October 8, 2026 @ 11:55pm PT

Position Summary

Under the lead work direction of the Assistant Director of Residential Education (AD) and/or the Assistant Director of Student Success and Recruitment (AD) and under general supervision of the Associate Director of Residence Education (ADRE), the Residence Hall Coordinator (RHC) is responsible for the development of a positive community atmosphere in the assigned living environment conducive to student development and academic success.

The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize campus resources and apply the knowledge, skills, and abilities learned during their university careers.

The RHC is responsible for implementing and carrying out the University Housing Services conduct within their assigned community. The RHC will work with the department leads or the ADRE on higher level conduct issues.

The RHC serves as the first responder regarding safety, crisis, and emergency situations in the residential community. The RHC oversees the daily building administration, procedures, and operation of their hall. In addition, this position serves in a variety of capacities working on projects, committees, and tasks.

The RHC has lead responsibility direction of 1-2 residence halls, including providing lead work direction to 6-14 Resident Advisors, 8-14 Desk Attendants, and 1-4 graduate students. The RHC is also responsible for advising Hall Council and performing academic advising.

This is a 12-month live-in position renewable each year based on performance, departmental need, and available funding.

University Housing Services (UHS) is a non-general fund, self-support program with approximately 2,500 on-campus beds and housing a mix of first-year through graduate school students with 8 residence halls, 61 paraprofessional staff, and approximately 180 student staff. UHS includes a First-Year Experience Program and Residential Theme Floors and a full Summer Conference Program

FLSA: Exempt (not eligible for overtime compensation)

Anticipated Hiring Range

The initial starting salary for this appointment is not to exceed $5,083 per month.

CSU Classification Salary Range

$5,083 per month - $7,228 per month

Best-in-class Benefits

Click here to learn more

CSU Total Compensation

Click here to learn more

Salary Grade/Range

1

Recruitment Type

Temporary (Annually Renewable)

Time Base

Full-Time

Work Hours

Monday - Friday 8:00 a.m. - 5:00 p.m. Ability to work a flexible schedule including evenings, weekends, and holidays. Position works on-site.

Work Schedule Requirements

Ability to live on-campus and participate in an on-call duty rotation.

Department Information

Offering various and diverse living and learning experiences, the University Housing Services Office is an integral part of the educational mission of Sacramento State. As such, the office strives to create a welcoming and stimulating environment that prompts students to participate in co-curricular activities that promote life and leadership skills, social responsibility, and academic success. For more information: https://www.csus.edu/student-life/housing/

Minimum Qualifications

Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty and staff, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below.

Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

RequiredQualifications

Experience:

1. University student services experience (e.g. advising, admissions, community development, conduct, residential education, or student programming).
2. Experience working with students from various ethnic and socioeconomic backgrounds.

Knowledge, Skills, Abilities:

1. Ability to independently prioritize, plan, and organize work in a fast-paced environment.
2. Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population.
3. Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment.
4. Ability to compile, prepare, write, and review reports.
5. Ability to prepare and give presentations.
6. Proficiency using standard office software packages (e.g. Microsoft Office Suite).
7. Familiarity working with school-based record/data systems/software (example: PeopleSoft, StarRez).
8. Ability to understand, interpret, and apply moderately complex rules, regulations, and procedures.
9. Ability to maintain confidentiality.
10. Ability to train and provide lead work direction to others (i.e. student employees/student leaders).
11. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Work Schedule Requirements:

1. Ability to work a flexible schedule including evenings, weekends, and holidays.
2. Ability to live on-campus and participate in an on-call duty rotation.

Conditions of Employment:

• Satisfactory completion of the background check process.

PreferredQualifications

1. Master's degree in Higher Education or related field.
2. Experience working with students considered to be "at promise".
3. Experience in a college or university housing services program beyond the Resident Advisor level.
4. Experience working with theme/learning communities or first year experience programs.
5. Experience with programming, crisis management, community development, conduct and/or administration.
6. Knowledge of live-in requirements and the challenges that go with living on campus.
7. Knowledge of and ability to respond to safety and emergency situations.

Documents Needed to Apply (2)

• Resume
• Cover Letter

Failure to upload required documentation may result in disqualification.

About Sacramento State

Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre park-like campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital,"