Residence Hall Coordinator (RHC)

The California State University; Sacramento, Northern (CA, KY); Hybrid; USD 57,000 - 81,000; Full time

Job summary

Sacramento State University Housing Services is seeking a Residence Hall Coordinator (RHC) to lead a living-learning community and support student development. The role includes overseeing housing operations, advising residents, and coordinating with department leads, with a focus on safety and academic progress.

The position is 12-month, live-in, on-site, with potential to participate in an on-call rotation and flexible scheduling, including evenings and weekends.

Qualifications

• Experience in university student services or related fields.
• Ability to prioritize, plan, and organize in a fast-paced environment.
• Strong interpersonal and written communication skills.

Responsibilities

• Develop a positive community atmosphere in assigned living environment.
• Assist students toward degree objectives and utilize campus resources.
• Provide academic advising and lead/coordinate resident staff.
• Respond to safety, crisis, and emergency situations on-site.

Skills

Student services experience

Advising

Community development

Conduct and programming

Education

Bachelor's degree or equivalent

Tools

PeopleSoft

StarRez

Job description

Job no: 562384
Work type: Staff
Location: Sacramento
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)

Classification Title: Student Services Professional II (SSP II)

Priority Application Date (Posting will remain open until filled): Thursday, October 8, 2026 @ 11:55pm PT

Position Summary

Under the lead work direction of the Assistant Director of Residential Education (AD) and/or the Assistant Director of Student Success and Recruitment (AD) and under general supervision of the Associate Director of Residence Education (ADRE), the Residence Hall Coordinator (RHC) is responsible for the development of a positive community atmosphere in the assigned living environment conducive to student development and academic success.

The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize campus resources and apply the knowledge, skills, and abilities learned during their university careers.

The RHC is responsible for implementing and carrying out the University Housing Services conduct within their assigned community. The RHC will work with the department leads or the ADRE on higher level conduct issues.

The RHC serves as the first responder regarding safety, crisis, and emergency situations in the residential community. The RHC oversees the daily building administration, procedures, and operation of their hall. In addition, this position serves in a variety of capacities working on projects, committees, and tasks.

The RHC has lead responsibility direction of 1-2 residence halls, including providing lead work direction to 6-14 Resident Advisors, 8-14 Desk Attendants, and 1-4 graduate students. The RHC is also responsible for advising Hall Council and performing academic advising.

This is a 12-month live-in position renewable each year based on performance, departmental need, and available funding.

University Housing Services (UHS) is a non-general fund, self-support program with approximately 2,500 on-campus beds and housing a mix of first-year through graduate school students with 8 residence halls, 61 paraprofessional staff, and approximately 180 student staff. UHS includes a First-Year Experience Program and Residential Theme Floors and a full Summer Conference Program

FLSA: Exempt (not eligible for overtime compensation)

Anticipated Hiring Range: The initial starting salary for this appointment is not to exceed $5,083 per month.

CSU Classification Salary Range: $5,083 per month - $7,228 per month

Recruitment Type: Temporary (Annually Renewable)

Time Base: Full-Time

Work Hours: Monday - Friday 8:00 a.m. - 5:00 p.m.Ability to work a flexible schedule including evenings, weekends, and holidays. Position works on-site.

Work Schedule Requirements: Ability to live on-campus and participate in an on-call duty rotation.

Department Information

Offering various and diverse living and learning experiences, the University Housing Services Office is an integral part of the educational mission of Sacramento State. As such, the office strives to create a welcoming and stimulating environment that prompts students to participate in co-curricular activities that promote life and leadership skills, social responsibility, and academic success. For more information: https://www.csus.edu/student-life/housing/

Minimum Qualifications

Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty and staff, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below.

Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Education:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

RequiredQualifications

Experience:

• University student services experience (e.g. advising, admissions, community development, conduct, residential education, or student programming).
• Experience working with students from various ethnic and socioeconomic backgrounds.

Knowledge, Skills, Abilities:

• Ability to independently prioritize, plan, and organize work in a fast-paced environment.
• Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population.
• Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment.
• Ability to compile, prepare, write, and review reports.
• Ability to prepare and give presentations.
• Proficiency using standard office software packages (e.g. Microsoft Office Suite).
• Familiarity working with school-based record/data systems/software (example: PeopleSoft, StarRez).
• Ability to understand, interpret, and apply moderately complex rules, regulations, and procedures.
• Ability to maintain confidentiality.
• Ability to train and provide lead work direction to others (i.e. student employees/student leaders).
• Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Work Schedule Requirements:

• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Ability to live on-campus and participate in an on-call duty rotation.

Conditions of Employment:

• Satisfactory completion of the background check process.

PreferredQualifications

• Master's degree in Higher Education or related field.
• Experience working with students considered to be “at promise”.
• Experience in a college or university housing services program beyond the Resident Advisor level.
• Experience working with theme/learning communities or first year experience programs.
• Experience with programming, crisis management, community development, conduct and/or administration.
• Knowledge of live-in requirements and the challenges that go with living on campus.
• Knowledge of and ability to respond to safety and emergency situations.

Documents Needed to Apply (2)

• Resume

Failure to upload required documentation may result in disqualification.

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre park-like campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million.

“As California's capital university, Sacramento State transforms lives by preparing all students to lead, serve, and succeed. We are committed to our designations as a Hispanic Serving Institution, an Asian American Native American Pacific Islander Serving Institution, and a Black Serving Institution, and to intentionally serving students reflective of these designations and all students who have been historically underserved in education.”

As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity

California State University, Sacramento is an Affiliated Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

Jeanne Clery Campus Safety ActNotification:

Pursuant to the Jeanne Clery Campus Safety Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .

The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics ofCleryAct crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at [e-mail] .

Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

Education Code 89521 Requirements

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Out of State Employment

Sacramento State, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

Learn more about working at the California State University and the impact of our mission.

Advertised: Sep 24 2026 Pacific Daylight Time
Applications close: