Residence Education Coordinator (2 positions)(Onsite)

University of California - Merced; Merced (CA); On-site; USD 65,000 - 68,000; Full time

Benefits offered by this job

Live-in position with furnished 2‑bed/

Academic year meal plan

Excellent health insurance

14 paid holidays

Job summary

University of California, Merced is seeking a Residence Hall Manager to oversee operations, staff development, and student support within campus housing. The role includes live-in housing with a furnished apartment and an academic year meal plan, alongside a full UC benefits package.

Responsibilities span administration, staff supervision, crisis response, and program evaluation, all aimed at fostering a safe, inclusive, and supportive residential community.

Qualifications

• Bachelor's degree in Counseling, Higher Education, Student Personnel or related field (Required).
• Advanced degree in Counseling, Higher Education, Student Personnel or related field (Preferred).
• At least two years of experience as a paraprofessional or professional in a live-on housing role in higher education or relevant field.
• One year of relevant professional experience in higher education or relevant field; 6 years equivalent in lieu of Bachelor’s.

Responsibilities

• Residence Hall Management: manage admin tasks, occupancy, and collaboration with housing services and safety teams.
• Supervision and Staff Development: recruit, train, supervise, and evaluate Resident Assistants; lead staff development.
• General Administration: implement policies, evaluate programs, and prepare reports.
• Residence Education Curriculum: develop training programs and ensure staff competency.
• Student Development and Crisis Response: provide crisis intervention and conduct issues handling.
• Student Support and Advising: maintain visibility and guide residents facing academic or personal challenges.

Education

Bachelor's degree in Counseling, Higher Education, Student Personnel or related field

Advanced degree in Counseling, Higher Education, Student Personnel or related field

Two years of live-on housing experience in higher education or relevant field

One year of relevant professional experience in higher education or relevant field (6 years equivalent in lieu of Bachelor's Degree)

Job description

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The salary or hourly range the University reasonably expects to pay for this position is $65,000 - $67,600/yr.

Additional Compensation

Live-in position with furnished apartment (2-bedroom apartment) and academic year meal plan (while classes are in session). Full University benefits that include excellent health, life insurance and 14 paid holidays.

Domestic Partners Allowed

Yes.

Housing Pets

ADA and Emotional Support Animals.

Initial applicant review will begin on or around September 2nd, 2026. Posting will remain open until filled.

The University of California, Merced, is the newest of the University of California system's 10 campuses and one of the youngest universities to be designated an R1 research university. With approximately 9,100 undergraduate and graduate students, UC Merced is a smaller, more intimate campus compared to its sister campuses, while equipped and staffed as a cutting edge, 21st century research institution. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships and a growing community in the heart of the San Joaquin Valley, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked in the top 30 among the best public universities in the nation by U.S. News and World Report and #1 for social mobility by the Wall Street Journal, UC Merced is uniquely equipped to provide world class educational opportunities to dynamic and enterprising students in the Valley and throughout the state. In partnership with UC San Francisco, UC Merced has launched a rigorous medical education program that will supply the Valley with culturally competent providers dedicated to improving local access to quality care. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and is accelerating the continued economic development of the region.

University of California, Merced opened in Fall 2005 with a long-range goal to house 50% of the students on campus. The mission of Residence Education at the University of California, Merced is to provide student centered residential communities while partnering with our residential scholars to create an innovative living learning experience. We are committed to creating an inclusive, respectful and welcoming environment in which fosters the growth and development of the whole person and supports students by facilitating their involvement in the UC Merced and greater communities. The Office of Residence education is focused on creating an evolving community built to educate, equip, and empower. While living on campus, residents will engage in activities and interactions that model empathy and service to foster student development and community interaction; create a welcoming environment where students are valued and supported to foster generosity and gratitude; and challenge ourselves and others to grow, understand, and appreciate diversity with open minds and intentionality.

KEY RESPONSIBILITIES

RESIDENCE HALL MANAGEMENT

• Manage administrative tasks related to residence hall operations, including building management, facility operations, and occupancy management.
• Implement check in/check out procedures, room change process, and room consolidation process in collaboration with Housing Services team.
• Collaborate and communicate with maintenance and custodial teams regarding work order requests and resident safety.
• As needed, perform temporary lock changes as delegated by Lock and Access.
• Collaborate with campus partners such as facilities management, dining services, and campus safety to ensure the smooth functioning of residence halls.

SUPERVISION AND STAFF DEVELOPMENT

• Recruit, train, supervise, and evaluate Resident Assistants (RAs) and other residential student staff members in an assigned community or set of communities, depending on department need.
• Facilitate regular staff development activities and in-service training programs to promote professional and leadership development.
• Foster a positive and supportive work environment that promotes staff development, teamwork, and collaboration.
• Provide ongoing training and professional development opportunities to enhance staff competencies in areas such as conflict resolution, crisis response, and community building.
• Facilitate individual supervisory meetings and weekly staff meetings to cultivate open lines of communication, provide leadership.
• Oversees, mentors, and develops staff, setting team goals and performance standards. Provides guidance on complex and sensitive issues, assigns work, and monitors team progress. Manages staffing needs, including recruitment, hiring, performance evaluations, and professional development to ensure operational efficiency. Recommends actions related to compensation, promotions, reclassifications, discipline, and grievance resolutions.

GENERAL ADMINISTRATION

• Implement policies and procedures that align with university standards and promote a safe and inclusive residential environment.
• Develop and implement tools to evaluate and assess department programs, training, educational learning outcomes, and administrative processes.
• Analyze data, recommend improvements, and submit written reports. Assist in writing midyear and year-end and analytical reports (quantitative and qualitative).
• Attend individual meetings with supervisor and weekly staff and departmental meetings.
• Serve on campus and departmental projects and committees.

RESIDENCE EDUCATION CURRICULUM

• Recruit, train, supervise, and evaluate Resident Assistants (RAs) and other residential student staff members.
• Facilitate regular staff development activities and in-service training programs to promote professional and leadership development.
• Foster a positive and supportive work environment that promotes staff development, teamwork, and collaboration.
• Provide ongoing training and professional development opportunities to enhance staff competencies in areas such as conflict resolution, crisis response, and community building.
• Facilitate individual supervisory meetings and weekly staff meetings to cultivate open lines of communication, provide leadership.

STUDENT DEVELOPMENT AND CRISIS RESPONSE

• Serve as a resource for students in crisis situations, providing crisis intervention, referrals to campus resources, and follow-up support.
• Serve as a conduct hearing officer as stipulated by Residence Education policies and procedures.
• Ensure timely and accurate documentation of incidents.
• Respond to inappropriate student behavior in violation of campus policies and procedures and/or negatively impacts other residents, and support hall staff in the follow-up process.
• Consult with the Director, Associate Director(s), or other professional staff members on conduct and student of concern actions as appropriate.
• Maintain accurate records.
• Serve on weeknight, weekend, and holiday on-call rotation to respond to emergencies.
• Participate in crisis response and campus emergency response.

STUDENT SUPPORT AND ADVISING

• Maintain a high level of visibility and interaction with students.
• Provide individualized support and guidance to residents facing academic, personal, or interpersonal challenges.
• Collaborate with campus partners to develop and implement strategies for promoting student mental health and well-being within the residential community.
• Mediate conflicts as needed and serve as a resource and referral agent.
• Provide ongoing diversity and social justice education, and work with residents regarding student behavior and skill development.

Qualifications

EDUCATION and EXPERIENCE

• Bachelor's degree in Counseling, Higher Education, Student Personnel or related field from an accredited institution. (Required)
• Advanced degree in Counseling, Higher Education, Student Personnel or related field from an accredited institution. (Preferred)
• At least two years of experience as a paraprofessional or professional in a live-on housing role in higher education or relevant field. (Required)
• One year of relevant professional experience in higher education or relevant field. (Required)6 years equivalent experience/training/education in lieu of Bachelor's Degree. (Required)

CRITICAL KNOWLEDGE AND SKILLS

• Knowledge of advising and counseling techniques and knowledge of higher education practices involved in wrap-around student support services, risk assessment, and incident triaging.
• Skills in active listening, critical thinking, negotiation, problem solving, reasoning, organizing, written and verbal communication, and intercultural competence.
• Knowledge of higher education student development theory and practice.

Background Check

Background check will be required.

Policy Statement

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Equal Employment Opportunity:
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at .

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: compensation-and-benefits/