Residence Director

American International College; Springfield (MA); On-site; USD 42,000 - 45,000; Full time

Job summary

American International College (AIC) in Springfield, MA, seeks a Residence Director to lead residence life operations, supervise a staff of Resident Advisors, and implement a proven programming model. The role supports student development and fosters inclusive community on campus.

Responsibilities include duty coverage, conduct adjudication, maintenance coordination, and collaboration with campus services. Bachelor's degree is required; Master's preferred.

Qualifications

• Bachelor's degree required.
• Master's degree preferred.
• Experience in residence life or student affairs preferred.
• Commitment to inclusive communities and student development.

Responsibilities

• Manages operation of assigned residence hall(s) and implements philosophy, programming model, and strategic plan for AIC Residence Life.
• Adjudicates hall-level student conduct meetings for alleged policy violations.
• Performs duty rotation with 24-hour on-call and nightly rounds.
• Supervises and evaluates staff of 4–8 Resident Advisors.
• Assists in RA recruitment, selection, and training.
• Coordinates building opening/closing, rosters, room changes, and paperwork.
• Plans building programs per semester and an all-campus program annually.
• Coordinates maintenance requests and builds relationships with campus services.
• Engages in student development through intentional interactions and mentorship.
• Ensures fire safety compliance, inspection, and evacuation.
• Serves on departmental projects or committees; other duties as assigned.

Skills

Student development

Crisis management

Supervision

Community development

Interpersonal skills

Diversity & inclusion

Emergency procedures

Education

Bachelor's degree

Master's degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Residence Director

Student Affairs - Res Life Full-Time Salary Springfield, MA, US

2 days ago Requisition ID: 1089

Salary Range: $42,000.00 To $45,000.00 Annually

Join a Community That Transforms Lives — Welcome to American International College

At American International College (AIC), we believe in the power of education to transform lives. Located in the heart of Springfield, Massachusetts, our vibrant campus blends historic charm with modern innovation. With approximately 2,000 undergraduate and graduate students, AIC offers a close-knit, supportive culture where your work makes a meaningful impact.

Our mission is to provide access to a holistic education in an inclusive environment that propels a diverse community of learners to personal growth and professional success. Guided by this purpose, we cultivate a campus where students, faculty, and staff feel a true sense of belonging, benefit from innovative education, and participate in experiences that empower them to thrive in their careers and communities.

Whether you're teaching, advising, or supporting operations, you’ll be part of a collaborative team that values purpose-driven education, personal growth, and professional achievement. We are deeply committed to diversity, equity, and inclusion, and we actively seek candidates who bring unique perspectives and experiences to our campus.

Make a difference where it counts. At AIC, every position plays a part in empowering students and strengthening the AIC experience.

American International College is an equal opportunity employer. We are committed to building and sustaining an inclusive and equitable working and learning environments for all. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic as defined by law.

Job Description:

• Manages the overall operation of assigned residence hall(s). Works closely with the Director of Residence Life and AssistantDirector of Residence Life to implement the overall philosophy, programming model, vision and strategic plan for AIC's residence life program.
• Shares responsibility for adjudicating hall level student conduct meetings for alleged policy violations.
• Serves in a duty rotation and is expected to respond on a 24-hour basis to any emergency or incident in the campus community. Nightly rounds are also a requirement of the duty rotation.
• Supervises and evaluates a staff of 4-8 Resident Advisors.
• Assists in the Resident Advisor recruitment, selection, and training process.
• Coordinates building opening and closing procedures, as well as manages building rosters. Oversees room changes in coordination with other Residence Life professionals and manages the collection of Room Condition Reports and other appropriate building paperwork.
• Supervises the Residence Hall Council and/or Special Interest Housing for their respective residence hall and personally plans at least two building programs per semester. Works with their RA staff to plan and execute one all-campus program per year under the direction of the Residence Life leadership team.
• Coordinates maintenance requests for the building and develops working relationships with Maintenance, Buildings & Grounds, Housekeeping, Campus Police and Dining Services.
• Devotes significant time to enhancing student development through intentional interactions, working with students to develop leadership skills, personal responsibility, and community development.
• Fire safety compliance, inspection, and evacuation.
• Serves as a member of an assigned departmental project, group, or committee such as the residential first year experience, or living/learning community task force.
• Other duties as assigned.

Requirements:

• Required Degree(s): Bachelor's degree
  • Preferred Degree(s): Master's degree
• Preferred Field of Expertise: Higher Education Administration, College Student Personnel Administration, Student Affairs Administration
• Knowledge/Skills/Abilities
• Ability to maintain an effective, cooperative working relationship with supervisors and co-workers.
• Knowledge of all emergency procedures (fires, accidents, illnesses, etc.) and preparedness to handle them.
• Understanding of student development/mentorship/coaching models to support, encourage, and follow-up with students in making better decisions.
• Demonstrated experience with student and community development, supervision, and crisis management.
• Applicants should possess a commitment and ability to create communities that are inclusive of diverse populations.

Additional Information:

AIC reserves the right to fill this position at a level above or below the level included in this posting.

Join a Community That Transforms Lives — Welcome to American International College

At American International College (AIC), we believe in the power of education to transform lives. Located in the heart of Springfield, Massachusetts, our vibrant campus blends historic charm with modern innovation. With approximately 2,000 undergraduate and graduate students, AIC offers a close-knit, supportive culture where your work makes a meaningful impact.

Our mission is to provide access to a holistic education in an inclusive environment that propels a diverse community of learners to personal growth and professional success. Guided by this purpose, we cultivate a campus where students, faculty, and staff feel a true sense of belonging, benefit from innovative education, and participate in experiences that empower them to thrive in their careers and communities.

Whether you're teaching, advising, or supporting operations, you’ll be part of a collaborative team that values purpose-driven education, personal growth, and professional achievement. We are deeply committed to diversity, equity, and inclusion, and we actively seek candidates who bring unique perspectives and experiences to our campus.

Make a difference where it counts. At AIC, every position plays a part in empowering students and strengthening the AIC experience.

American International College is an equal opportunity employer. We are committed to building and sustaining an inclusive and equitable working and learning environments for all. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic as defined by law.

Job Description:

• Manages the overall operation of assigned residence hall(s). Works closely with the Director of Residence Life and AssistantDirector of Residence Life to implement the overall philosophy, programming model, vision and strategic plan for AIC's residence life program.
• Shares responsibility for adjudicating hall level student conduct meetings for alleged policy violations.
• Serves in a duty rotation and is expected to respond on a 24-hour basis to any emergency or incident in the campus community. Nightly rounds are also a requirement of the duty rotation.
• Supervises and evaluates a staff of 4-8 Resident Advisors.
• Assists in the Resident Advisor recruitment, selection, and training process.
• Coordinates building opening and closing procedures, as well as manages building rosters. Oversees room changes in coordination with other Residence Life professionals and manages the collection of Room Condition Reports and other appropriate building paperwork.
• Supervises the Residence Hall Council and/or Special Interest Housing for their respective residence hall and personally plans at least two building programs per semester. Works with their RA staff to plan and execute one all-campus program per year under the direction of the Residence Life leadership team.
• Coordinates maintenance requests for the building and develops working relationships with Maintenance, Buildings & Grounds, Housekeeping, Campus Police and Dining Services.
• Devotes significant time to enhancing student development through intentional interactions, working with students to develop leadership skills, personal responsibility, and community development.
• Fire safety compliance, inspection, and evacuation.
• Serves as a member of an assigned departmental project, group, or committee such as the residential first year experience, or living/learning community task force.
• Other duties as assigned.

Requirements:

• Required Degree(s): Bachelor's degree
  • Preferred Degree(s): Master's degree
• Preferred Field of Expertise: Higher Education Administration, College Student Personnel Administration, Student Affairs Administration
• Knowledge/Skills/Abilities
• Ability to maintain an effective, cooperative working relationship with supervisors and co-workers.
• Knowledge of all emergency procedures (fires, accidents, illnesses, etc.) and preparedness to handle them.
• Understanding of student development/mentorship/coaching models to support, encourage, and follow-up with students in making better decisions.
• Demonstrated experience with student and community development, supervision, and crisis management.
• Applicants should possess a commitment and ability to create communities that are inclusive of diverse populations.

Additional Information:

AIC reserves the right to fill this position at a level above or below the level included in this posting.

Monday-Friday 8:30AM-4:30PM, and other days and times as assigned.