Graduate Admissions Counselor

American International College; Springfield (MA); On-site; USD 43,000 - 46,000; Full time

Job summary

American International College in Springfield, MA is hiring a Graduate Admissions Counselor to recruit and support graduate students through the enrollment process. You will review applications, coordinate with the Online Program team, and maintain CRM data while traveling to represent the College at fairs and visits.

A Bachelor's degree and a valid driver's license are required; evening/weekend hours are expected.

Qualifications

• Bachelor's degree from an accredited college or university.
• Valid, insurable driver's license.
• Evening and weekend work may be required.

Responsibilities

• Identify, recruit, advise, and enroll prospective students, serving as their primary contact while counseling them on the enrollment process and graduate opportunities at AIC.

Skills

Verbal communication

Written communication

Relationship building

CRM experience

Bilingual EN/ES

Microsoft Office

Education

Bachelor's degree

Tools

Slate

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Graduate Admissions Counselor

Springfield, MA, US

2 days ago Requisition ID: 1085

Salary Range: $43,000.00 To $46,000.00 Annually

About Company:

Join a Community That Transforms Lives — Welcome to American International College

At American International College (AIC), we believe in the power of education to transform lives. Located in the heart of Springfield, Massachusetts, our vibrant campus blends historic charm with modern innovation. With approximately 2,000 undergraduate and graduate students, AIC offers a close-knit, supportive culture where your work makes a meaningful impact.

Our mission is to provide access to a holistic education in an inclusive environment that propels a diverse community of learners to personal growth and professional success. Guided by this purpose, we cultivate a campus where students, faculty, and staff feel a true sense of belonging, benefit from innovative education, and participate in experiences that empower them to thrive in their careers and communities.

Whether you're teaching, advising, or supporting operations, you’ll be part of a collaborative team that values purpose-driven education, personal growth, and professional achievement. We are deeply committed to diversity, equity, and inclusion, and we actively seek candidates who bring unique perspectives and experiences to our campus.

Make a difference where it counts. At AIC, every position plays a part in empowering students and strengthening the AIC experience.

American International College is an equal opportunity employer. We are committed to building and sustaining an inclusive and equitable working and learning environments for all. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic as defined by law.

Job Description:

Reporting to the Director of Admissions, the Graduate Admissions Counselor is responsible for graduate student recruitment and outreach.

• Identify, recruit, advise, and enroll prospective students, serving as their primary contact while counseling them on the enrollment process and graduate opportunities at AIC.
• Conducts file review for all completed graduate applicants, making admissions decisions for incoming graduate students. Consults with program faculty, Deans, and the Assistant Director as necessary.
• Serve as the main point of contact with our AIC Online Program team. Including creation of files, uploading documents, responding to inquiries, etc.
• Accurately maintains data entry in CRM and application portal; including but not limited to inquiry entry, application review, and all other pertinent communications with prospective students.
• Schedule and conduct recruitment related travel throughout assigned territory, representing the College by attending fairs, visits, and other travel as needed.
• Creation of applicant files
• Create, implement, and manage communications, including but not limited to visits, emails, letters, and posters.

Requirements:

Required Education

• Required Degree: Bachelor's degree from an accredited college or university.
• Required Licensure: Valid, insurable driver's license.

Preferred level/type of experience

• College recruitment and admissions. Evening and weekend work are required. Candidates must be available and willing to work non-traditional hours as needed.

Knowledge/Skills/Abilities

• Excellent verbal and written communication skills; ability to represent the office and College in a professional manner, conducting compelling, persuasive presentations to both small and large groups.
• Ability to build and nurture relationships across the campus community and with community and external partners.
• Ability to adapt and problem-solve as needed, especially under pressure.
• Highly motivated with a positive attitude, strong commitment to customer service.
• Experience with customer relationship management (CRM) software and processes, preferably Slate.
• Bilingual preferred, in both English and Spanish.
• Strong working knowledge of Microsoft Office.
• Able to travel including evening and weekend work as required.
• Ability to lift, load, and transport admissions materials, displays, and other equipment up to 35 pounds.

Additional Information:

AIC reserves the right to fill this position at a level above or below the level included in this posting.