Luxury Housekeeping Office Coordinator

AccorHotel; Scottsdale (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Learning programs

Medical and dental benefits

401K

Career development opportunities

Job summary

Fairmont Scottsdale Princess is seeking a Housekeeping Office Coordinator to support daily operations and guest comfort. You will ensure rooms are ready, coordinates with housekeeping and other departments, and help maintain a seamless guest experience at a luxury resort.

The role requires attention to detail, strong communication, and the ability to thrive in a fast-paced hotel environment, where service excellence is the priority and teamwork is valued.

Qualifications

• At least one year experience in hotel Housekeeping or Front Desk.
• Available to work AM or PM.
• Proactive with a meticulous eye for detail.
• Strong organizational and communication skills.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Ensure all guest concerns are addressed promptly, effectively and all affected departments are notified through guest log
• Ensure high morale and productivity levels are achieved, through detailed communication, training, development
• Work closely, while building excellent relationships, with all departments within the hotel, communicating day to day updates and changes
• Coordinate and provide administrative support to all areas of the Housekeeping department, including office opening and closing, daily room assignments, requests, and shift briefings
• Ensure Room Attendants are informed daily about priorities in their section
• Follow departmental policies and procedures
• Report necessary maintenance items and service standards
• Follow all safety and sanitation policies
• Other duties as assigned

Skills

English proficiency

Org. skills

Communication

Clear communication

Decision making

Stressor resilience

Active listening

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

Hotel Property Management System

Job description

Fairmont Scottsdale Princess is seeking a Housekeeping Office Coordinator to support daily operations and guest comfort. You will ensure rooms are ready, coordinates with housekeeping and other departments, and help maintain a seamless guest experience at a luxury resort.

The role requires attention to detail, strong communication, and the ability to thrive in a fast-paced hotel environment, where service excellence is the priority and teamwork is valued.