Reserve Museum Security Officer

Colby College; Waterville (ME); On-site; USD 20,000 - 29,000; Full time

Job summary

Colby College seeks a Reserve Museum Security Officer to protect the museum collection, facilities, patrons, students, faculty and staff. The officer reports to the Senior Associate Director of Security.

The position offers an hourly rate of $18 and involves safeguarding the collection, monitoring activity, and coordinating with museum staff to uphold security protocols.

Qualifications

• High school diploma or equivalent is required; post-secondary education a plus.
• Must have or obtain First Aid and CPR certification.
• Advanced First Aid or EMT experience is preferred.
• Knowledge of museum security and life safety systems is helpful.
• Neat, professional image and strong customer-service attitude are essential.

Responsibilities

• Develop and implement museum security procedures with staff.
• Monitor patrons and enforce museum protocols.
• Provide information and assist visitors; maintain public relations.
• Maintain alertness to suspicious activity and report incidents.
• Provide first response in emergencies, including CPR/First Aid as needed.
• Operate CCTV, intrusion and life-safety systems; log daily activities.
• Conduct safety inspections and document inventories as required.
• Report violations and write incident reports as needed.
• Support staff and visitors with safety and security needs.

Skills

Communication

Interpersonal skills

Customer service

Independent work

Public safety awareness

Education

High school diploma or equivalent

First Aid/CPR certification

Advanced First Aid or EMT experience

Tools

Microsoft Office

Google apps/email/web

Job description

Department:

Museum Security - JM Pay Rate Type:

Hourly Employee Type:

Job Summary:

The Reserve Museum Security Officer will be directly responsible for protecting and safeguarding the museum collection, facilities, patrons, students, faculty and staff. The Colby College Museum Reserve Security Officer will report to the Senior Associate Director of Security.

The hiring rate for this position is $18 per hour.

Essential Functions and Key Responsibilities

To perform successfully in this position, an individual must be able to perform essential duties satisfactorily as well as possess education/experience, employ the knowledge, skills, and abilities as listed in representative fashion. Colby College actively supports the Americans with Disabilities Act and will consider reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned.

• Work closely with museum staff in developing and implementing museum security procedures
• Monitor all museum patrons and ensure they adhere to museum protocols and policies
• Provide informational assistance and promote good public relations
• Maintain an alertness for suspicious activity
• Provide first response in emergency situations, administering First Aid and CPR as necessary
• Work effectively with the public and provide excellent customer service and assistance
• Monitor museum CCTV, intrusion, and life safety systems
• Keep logs, security checklists, and art inventories on a daily basis
• Provide safety and security inspections of all areas of the museum once a month or as needed
• Report security violations and write incident reports when necessary
• Provide personal safety and security services for students, faculty, staff and visitors
• Become thoroughly knowledgeable of the museum facility, CCTV, intrusion, life safety and HVAC/mechanical systems

Position Qualifications

Education and Experience:

• High school diploma or equivalent required; post-secondary education a plus
• Campus security and/or law enforcement experience preferred
• Must have or obtain and maintain, First Aid and CPR certification
• Advanced First Aid or Emergency Medical Technician experience preferred
• Knowledge of museum security and intrusion/life safety systems is helpful
• Must present a neat, clean and professional image
• Display a quiet and courteous customer friendly attitude at all times
• Ability to use a two-way radio
• Excellent interpersonal, communication, and organizational skills with a high level of motivation
• Must be able to work independently, exercise judgment and manage projects with minimal supervision as well as to adjust as new projects are assigned
• Basic computer skills including experience using Microsoft Suite, Google, email and web applications
• Valid driver's license required and must meet the College's Fleet Safety Policy requirements

Physical/Mental Demands

The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To successfully perform the essential functions of this position, an employee must be able to maintain appropriate confidentiality with regard to employee data, documents, issues, etc., and respect privacy needs of employees and past employees with regard to the same. The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions. there will be multiple occurrences of sudden, urgent task completion required. There may be occurrences of employees, past employees, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations. While performing the essential duties of this position, an employee would frequently be required to move around the office space as well as within hallways, meeting rooms, and other parts of the campus facilities. There may be multiple/daily instances of prolonged personal computer use which would include keyboard and/mouse usage as well as viewing a computer monitor. Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus. The overall work environment requires the mental ability to shift focus quickly due to interruptions; an employee must be able to mentally track multiple projects and tasks as well. The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds.