Reserve Museum Security Officer

MaineGuide; Waterville (ME); On-site; USD 20,000 - 29,000; Full time

Job summary

Colby College is seeking a Reserve Museum Security Officer to protect the museum’s collection, facilities, patrons, students, and staff. The role reports to the Senior Associate Director of Security and offers an hourly pay rate of $18.

The position involves developing security procedures with staff, monitoring patrons, and maintaining logs, inventories, and safety inspections. CPR/First Aid certification is required or obtainable, with EMT experience preferred.

Qualifications

• High school diploma or equivalent required; post-secondary education a plus.
• Campus security and/or law enforcement experience preferred.
• Must have or obtain and maintain First Aid and CPR certification.
• Advanced First Aid or EMT experience preferred.
• Knowledge of museum security and intrusion/life-safety systems is helpful.
• Neat, clean and professional image.
• Ability to use a two-way radio.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Protect and safeguard the museum collection, facilities, patrons, students, faculty and staff.
• Monitor patrons and ensure adherence to museum protocols and policies.
• Provide information and promote good public relations.
• Maintain logs, security checklists, and inventories daily.
• Provide safety and security inspections monthly or as needed.
• Report security violations and write incident reports as necessary.
• Respond to emergencies with First Aid/CPR as required.
• Monitor CCTV, intrusion, and life-safety systems.

Skills

First Aid/CPR certification

Public safety

Customer service

Two-way radio operation

Interpersonal communication

Independent judgment

Basic computer skills

Education

High school diploma or equivalent

Post-secondary education a plus

Tools

Two-way radio

Microsoft Suite / Google apps

Job description

Job Description

Department:

Museum Security - JM

Pay Rate Type:

Hourly

Job Summary:

The Reserve Museum Security Officer will be directly responsible for protecting and safeguarding the museum collection, facilities, patrons, students, faculty and staff. The Colby College Museum Reserve Security Officer will report to the Senior Associate Director of Security.

The hiring rate for this position is $18 per hour.

Essential Functions and Key Responsibilities

• Work closely with museum staff in developing and implementing museum security procedures
• Monitor all museum patrons and ensure they adhere to museum protocols and policies
• Provide informational assistance and promote good public relations
• Maintain an alertness for suspicious activity
• Provide first response in emergency situations, administering First Aid and CPR as necessary
• Work effectively with the public and provide excellent customer service and assistance
• Monitor museum CCTV, intrusion, and life safety systems
• Keep logs, security checklists, and art inventories on a daily basis
• Provide safety and security inspections of all areas of the museum once a month or as needed
• Report security violations and write incident reports when necessary
• Provide personal safety and security services for students, faculty, staff and visitors
• Become thoroughly knowledgeable of the museum facility, CCTV, intrusion, life safety and HVAC/mechanical systems

Position Qualifications

• High school diploma or equivalent required; post-secondary education a plus
• Campus security and/or law enforcement experience preferred
• Must have or obtain and maintain, First Aid and CPR certification
• Advanced First Aid or Emergency Medical Technician experience preferred
• Knowledge of museum security and intrusion/life safety systems is helpful
• Must present a neat, clean and professional image
• Display a quiet and courteous customer friendly attitude at all times
• Ability to use a two-way radio
• Excellent interpersonal, communication, and organizational skills with a high level of motivation
• Must be able to work independently, exercise judgment and manage projects with minimal supervision as well as to adjust as new projects are assigned
• Basic computer skills including experience using Microsoft Suite, Google, email and web applications
• Valid driver’s license required and must meet the College’s Fleet Safety Policy requirements

Physical/Mental Demands

The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• To successfully perform the essential functions of this position, an employee must be able to maintain appropriate confidentiality with regard to employee data, documents, issues, etc., and respect privacy needs of employees and past employees with regard to the same.
• The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required.
• There may be occurrences of employees, past employees, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations.
• While performing the essential duties of this position, an employee would frequently be required to move around the office space as well as within hallways, meeting rooms, and other parts of the campus facilities.
• There may be multiple/daily instances of prolonged personal computer use which would include keyboard and/or mouse usage as well as viewing a computer monitor.
• Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.
• The overall work environment requires the mental ability to shift focus quickly due to interruptions; an employee must be able to mentally track multiple projects and tasks as well.
• The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds.