Reservations Specialist - Flexible Hours

Sun City Express; Peoria (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Sun City Express in Peoria, AZ is seeking a Reservationist to handle inquiries, make reservations, and provide outstanding service to passengers.

As the first point of contact, you will respond to calls and emails, input details, confirm bookings, and collaborate with dispatchers to ensure timely shuttle service.

Competitive pay with flexible schedules and opportunities for growth in a friendly team focused on safety, reliability, and community impact.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and problem-solving abilities.
• Basic computer skills; familiarity with reservation software (training provided).
• Able to multitask in a fast-paced environment.

Responsibilities

• Answer calls and emails promptly and professionally.
• Assist customers with shuttle reservations and pricing information.
• Input reservation details and confirm bookings with customers.
• Address changes or concerns with a positive, solution-oriented approach.
• Coordinate with dispatchers and drivers for timely service.

Skills

Communication

Customer service

Problem solving

Multitasking

Organization

Education

High school diploma or equivalent

Tools

Reservation software

Job description

Sun City Express in Peoria, AZ is seeking a Reservationist to handle inquiries, make reservations, and provide outstanding service to passengers.

As the first point of contact, you will respond to calls and emails, input details, confirm bookings, and collaborate with dispatchers to ensure timely shuttle service.

Competitive pay with flexible schedules and opportunities for growth in a friendly team focused on safety, reliability, and community impact.