Reservations Sales Agent

Hcareers; Phoenix (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive Hourly Wage

Medical/Dental/Vision/Life Insurance

401K + Match

Employee Assistance Program

Hotel Stay Benefits

Golf Discounts

Spa Discounts

Car Rental Discounts

Job summary

Arizona Grand Resort & Spa in Phoenix, AZ is seeking a dynamic sales professional to join the Elite Team. You will engage luxury travelers, uncover their needs, and tailor memorable experiences while leveraging product knowledge to close sales.

The role emphasizes strong communication, guest rapport, and collaboration with leadership to drive revenue. A competitive hourly wage accompanies commission and robust benefits.

Qualifications

• Demonstrate strong communication skills and develop rapport with our guests.
• Identify guests’ needs and tailor creative experiences for our guests.
• Confidently close new sales and overcome objections when necessary.

Responsibilities

• Demonstrate strong communication skills and develop rapport with our guests.
• Identify guests’ needs and tailor creative experiences for our guests.
• Confidently close new sales; overcome objections when necessary.
• Collaborate with teammates and leadership to share best practices to increase conversion and maximize revenue.
• Complete all tasks including reservation handling efficiently and accurately.
• Attend regular meetings and other duties as determined by leadership.

Skills

Strong communication skills

Guest rapport

Sales closing

Team collaboration

Job description

Compensation: Starting at $15.70 per hour plus commission

Perks: Competitive Hourly Wage, Medical/Dental/Vision/Life Insurance, 401K + Match, Employee Assistance Program, Hotel Stay Benefits, Golf Discounts, Spa Discounts, and Car Rental Discounts!

Join the Elite Team at Arizona Grand Resort & Spa in Phoenix, AZ

Summary Of Position

Are you a driven salesperson with a passion for luxury travel? From the desertscapes of Arizona to the oceanside vibes of the California Coast, our portfolio touts seven luxury hotels, resorts, spas as well as 10 premium dining outlets. As a member of our sales team, you will cater to experienced travelers by exhibiting sincere hospitality and drawing upon your expert product knowledge.

Essential Functions

• Demonstrate strong communication skills and develop rapport with our guests
• Identify guests’ needs and tailor creative experiences for our guests
• Confidently close new sales; overcome objections when necessary
• Collaborate with teammates and leadership to share best practices to increase conversion and maximize revenue
• Complete all tasks including reservation handling efficiently and accurately
• Attend regular meetings and other duties as determined by leadership

The Arizona Grand Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.