Spa Receptionist - Full Time

Hyatt Hotels Corporation; Scottsdale (AZ); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Discounted hotel stays

Complimentary employee meals

Free parking

Medical Dental and Vision Insurance

Retirement savings plan

Tuition/Wellness reimbursement

Employee Stock Purchase plan

Retail discounts

Job summary

Hyatt Hotels Corporation in Scottsdale is seeking a Spa Receptionist at the Grand Hyatt Scottsdale Resort and Spa. Starting rate: $16.00 per hour.

You will schedule treatments, register guests, process payments, and handle spa reservations, including deluxe packages and individual services. The role requires a strong service mindset, excellent verbal and written communication, the ability to stand for extended periods, and flexible hours including mornings, afternoons, weekends and holidays.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Excellent verbal and written communication.
• Ability to stand for long periods.
• Flexible availability including mornings, afternoons, weekends and holidays.
• Opportunities to work around the world with Hyatt Hotels and Resorts.

Responsibilities

• Schedule treatments and guest registrations for spa services.
• Process payments including room charges, credit cards and cash.
• Make product and treatment recommendations to spa guests.
• Serve as the main point of contact for spa reservations and services.

Skills

Customer service

Communication skills

Stamina

Flexible scheduling

Global opportunities

Job description

Close Inclusive Collection Job Postings Notification

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Roles and Responsibilities include but are not limited to:

** Starting rate: $16.00 per hour

Spa Reception Agents host and foster an atmosphere of calm and relaxation. Primary responsibilities include schedule treatments, guest registration, and processing forms of payments to include room charges, credit cards, and cash. As a Spa Receptionist, you will be responsible for Spa reservations whether it is a deluxe spa package or an individual spa treatment. This position is also responsible for making product and treatment recommendations to Spa guests. This individual promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have Spa reception experience in a Spa Resort or Hotel Spa, we would love to hear from you!

Qualifications

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for a long period of time.
• Must have flexible availability including mornings, afternoons, weekends and holidays.
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values:Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

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