Reservationist / Customer Service Representative

Lux VIP Transportation; Naples (FL); On-site; USD 33,000 - 51,000; Full time

Job summary

Lux VIP Transportation in Naples, FL is seeking a professional, organized Reservationist/Customer Service Representative. You will answer calls, book reservations, respond to emails, and keep files organized while supporting multiple departments with a positive attitude and attention to detail.

The role requires flexibility to work mornings, evenings, weekends, or holidays as needed, and emphasizes strong customer service and administrative skills in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Customer service skills a plus and beneficial.
• Excellent communication and organizational skills expected.
• Willingness to learn and grow with the company.

Responsibilities

• Answer phone calls and book reservations.
• Respond to emails.
• Maintain and organize files.
• Assist other departments with administrative or clerical support as needed.

Skills

Excellent communication

Organizational skills

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Calendaring software

Job description

Luxury transportation company is seeking a professional individual, that is well organized, self-motivated for our Office Reservationist / Customer Service Representative position. This position requires you to provide general support to our customers and staff. You will answer phone calls and book reservations, so great customer service skills is a must. Also respond to emails, and organize files. You will be an essential part of our team, providing support to various departments, so a positive attitude and attention to details are a must. This position requires to be Flexible and available to work mornings, evening, weekends or Holidays as needed.

Duties And Responsibilities

• Answer phone calls and book reservations
• respond to emails
• Maintain and organize files
• Assist other departments with administrative or clerical support as needed

Requirements and Qualifications

• High school diploma or equivalent
• Prior experience in an administrative or Reservationist Representative role a plus
• Customer service skills a plus
• Proficient with Microsoft Office and calendaring programs
• Highly-organized multitasker who works well in a fast-paced environment
• Willingness to learn and to grow with the company
• Excellent communication and organizational skills
• Flexible and available to work mornings, evening, weekends or Holiday as needed.