Reservation Planning Coordinator

Elevate Careers Network; New York (NY); À distance; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Onboarding and training

Professional development

Access to online tools

Continuing education opportunities

Supportive team environment

Résumé du poste

Elevate Careers Network is seeking an organized Reservation Planning Coordinator to research options, coordinate reservations, and manage important details throughout the planning process. The ideal candidate communicates clearly, enjoys helping others, and can keep multiple requests organized while delivering professional and timely support.

This 100% remote role offers onboarding and training, ongoing professional development, access to online tools, and a supportive team environment.

Qualifications

• Clear written and verbal communication abilities.
• Strong organizational skills with attention to detail.
• Ability to conduct online research and manage multiple requests.

Responsabilités

• Communicate with clients to understand needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with planning and coordinating reservations.
• Review availability and reservation details.
• Provide confirmations, updates, and relevant information.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on pending requests and outstanding information.
• Coordinate with service providers when necessary.
• Ensure reservation details are organized and accurate.
• Provide professional client support throughout the process.

Connaissances

Communication skills

Organization

Customer focus

Online research

Multitasking

Email platforms

Problem solving

Customer service experience

Description du poste

We are seeking an organized and client-focused Reservation Planning Coordinator to assist with researching options, coordinating reservations, and managing important details throughout the planning process.

The ideal candidate communicates clearly, enjoys helping others, and can keep multiple requests organized while providing professional and timely support.

Responsibilities

• Communicate with clients to understand their needs and preferences
• Research accommodations, transportation, activities, and related services
• Assist with planning and coordinating reservations
• Review availability and reservation details
• Provide confirmations, updates, and relevant information
• Assist with modifications and special requests
• Maintain accurate client and reservation records
• Follow up on pending requests and outstanding information
• Coordinate with service providers when necessary
• Ensure reservation details are organized and accurate
• Provide professional client support throughout the process

Qualifications

• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Customer-focused and professional
• Comfortable conducting online research
• Ability to manage multiple requests and deadlines
• Comfortable using email and web-based platforms
• Strong problem-solving and follow-up skills
• Previous customer service, hospitality, reservations, or coordination experience is helpful but not required

Position Highlights

• 100% remote work environment
• Comprehensive onboarding and training
• Ongoing professional development
• Access to online tools and professional resources
• Continuing education opportunities
• Supportive team environment