Reservation Coordinator

Nomad Temporary Housing Inc.; Phoenix (AZ); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Monthly commissions

Office snacks and drinks

Job summary

Nomad Temporary Housing Inc. is seeking a Reservations Coordinator to support relocating employees with temporary housing options. The role is full-time in a customer service capacity with regular Monday–Friday shifts and varied start times across Pacific time.

Responsibilities include communicating with clients, emailing housing options, sourcing suppliers, and handling 8–10 leads daily. Strong organizational skills and autonomy are essential for success.

Qualifications

• College degree preferred; 1–3 years of customer service experience.
• Excellent verbal and written communication; strong attention to detail.
• Proficient in Outlook and Microsoft Word; strong organizational skills.

Responsibilities

• Assist clients with temporary housing options and relocations.
• Email clients with recommended housing options.
• Source and manage suppliers for housing needs.
• Handle 8–10 client leads per day.
• Answer incoming calls and provide client support.
• Coordinate with teams to resolve issues.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Outlook

Microsoft Word

Customer service

Attention to detail

Organizational skills

Autonomy

Ownership

Proactiveness

Education

College degree

Job description

Nomad Temporary Housing, a Global Corporate Relocation Company, Headquartered in San Diego with offices in Phoenix, Hong Kong, and London is looking for a Reservations Coordinator to join our growing organization.

This position is Full-time in a customer service support role.

Schedule: Monday-Friday, 8 hour shifts & 1 hour lunch. Shifts fluctuate between 5:30am PST and 6:00pm PST.

Responsibilities

• Working with established clients to provide optimal temporary housing options for relocating employees
• Provide well-written emails to clients consulting on temporary housing options
• Sourcing and managing suppliers
• Moderate amount of supply chain management
• Negotiation skills aimed to provide clients with attractive options
• Ensuring clients have arrived safely and handling any issues they have with the apartment
• Must be able to manage 8-10 client leads per day
• Answer incoming calls
• Provide support to our clients
• Other responsibilities, as assigned.

Qualifications

• College Degree 2 or 4-year college degree is preferred
• Excellent verbal and written communication skills
• Must be well-versed in Outlook and Microsoft Word
• 1-3 years of customer service experience
• Must have great attention to detail. If you have this, put 'have' in the subject line when replying.
• Strong organizational skills required
• Ability to work autonomously and take 'ownership' of situations
• Positive 'go-getter' attitude & Sense of Urgency are a must

Compensation

• $22 to $24 an hour
• Monthly commissions and bonuses
• Paid time off and paid holidays
• Office lunches & break room snacks and drinks