Reservation Coordinator

Travel with Jess-Costa Rica; El Paso (TX); Remote; USD 42,000 - 66,000; Full time

Job summary

Travel with Jess-Costa Rica is seeking a detail-oriented Booking Support Coordinator to assist clients with requests, bookings, documentation, and ongoing support in a remote environment. You will handle multiple details with reliability and strong organizational skills.

You will gather client preferences, research options, coordinate accommodations, transport, and activities, review information for accuracy, and provide timely confirmations and updates.

Qualifications

• Detail-oriented and dependable.
• Organized and able to manage multiple details remotely.
• Experience in booking coordination or customer service is a plus.

Responsibilities

• Gather information regarding client needs and preferences
• Research available options and services
• Assist with booking and reservation requests
• Coordinate accommodations, transportation, activities, and related arrangements
• Review booking information for accuracy
• Provide confirmations and important updates
• Assist with changes and special requests
• Maintain organized client and booking records
• Follow Up When Additional Information Is Required
• Communicate professionally with clients and service providers

Job description

We are looking for a detail-oriented Booking Support Coordinator to assist with client requests, booking coordination, documentation, and ongoing support. The ideal candidate is dependable, organized, and comfortable managing multiple details in a remote environment.

Key Responsibilities

• Gather information regarding client needs and preferences
• Research available options and services
• Assist with booking and reservation requests
• Coordinate accommodations, transportation, activities, and related arrangements
• Review booking information for accuracy
• Provide confirmations and important updates
• Assist with changes and special requests
• Maintain organized client and booking records
• Follow Up When Additional Information Is Required
• Communicate professionally with clients and service providers