Reseration Agent

Stwhj; Philadelphia (Philadelphia County); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote options

Competitive salary

Job summary

Stwhj is seeking a Reservations Coordinator who can work remotely to coordinate and book flights, lodging, car rentals, and other services with precision.

You will manage itinerary changes, cancellations, and re-bookings, and communicate with vendors to keep bookings accurate. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment.

Qualifications

• Experience in booking, reservations, or customer service is required.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to handle high-pressure situations professionally.

Responsibilities

• Coordinate and book flights, lodging, car rentals, and related services.
• Assist clients with itinerary changes, cancellations, and re-bookings.
• Communicate with vendors to ensure accurate bookings.
• Provide outstanding customer service and build client relationships.
• Track booking details, invoices, and payments.
• Collaborate with the team to ensure client satisfaction.

Skills

Customer service

Attention to detail

Communication

Stress management

Tools

Booking software

Job description

We are seeking a Reservations Coordinator to join our team, supporting clients and ensuring every booking is handled with care and accuracy. In this role, youll manage client inquiries, book reservations, and work alongside our team to deliver top-notch service. This is a great opportunity for someone whos organized, customer-focused, and enjoys managing details in a dynamic environment.

Key Responsibilities

• Coordinate and book arrangements, including flights, accommodations, car rentals, and other services.
• Assist clients with itinerary changes, cancellations, and re-bookings as needed.
• Communicate with vendors and suppliers to ensure accurate and timely bookings.
• Provide excellent customer service and maintain strong relationships with clients.
• Track and manage booking details, invoices, and payments.
• Collaborate with our team to ensure client satisfaction.

Qualifications

• Previous experience in booking, reservations, or customer service.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to handle high-pressure situations with professionalism.
• Proficiency with booking software and management systems is a plus.

Why Join Us?

• Flexible work environment with remote options.
• Opportunity to work in an exciting and rewarding field.
• Join a supportive and passionate team with opportunities for growth.
• Competitive salary and service-related perks.