Research Services Manager – Operations

SR Staffing; Washington (District of Columbia); On-site; USD 80,000 - 120,000; Full time

Job summary

A global law firm is looking for a Research Services Manager – Operations, a people manager role that combines research strategy, vendor management, and leadership. Located in Washington DC or Chicago, the position requires managing research subscriptions, ensuring compliance, and leading a team dedicated to optimizing usage of resources. The ideal candidate holds a bachelor's degree, with a master's or JD preferred, and has solid experience in law firm environments.

Qualifications

• Strong experience in vendor management and contract compliance.
• Proven leadership skills in mentoring and developing staff.
• Experience in research strategy and management.

Responsibilities

• Manage electronic and print research subscriptions.
• Ensure contract compliance and licensing adherence.
• Lead and develop a team of research professionals.

Skills

Vendor management

People management

Research strategy

Contract compliance

Education

Bachelor’s degree

Master’s or JD preferred

Job description

Research Services Manager – Operations | People Manager Role

Washington DC or Chicago

LAW FIRM EXPERIENCE REQUIRED

Global Law Firm seeking a Research Services Manager – Operations (People operations). This role sits at the intersection of research strategy, vendor management, and people leadership.

This is a people manager role, responsible for leading, developing, and mentoring staff, while partnering closely with firm leadership and cross‑functional teams.

Key responsibilities include:

• Managing electronic and print research subscriptions, including renewals and vendor negotiations
• Ensuring contract compliance, licensing adherence, and usage monitoring
• Partnering with Contracts, Privacy, Security, and Procurement teams on terms and pricing
• Overseeing invoicing and vendor account management
• Leading and developing a team, including coaching, evaluations, and hiring recommendations
• Collaborating with attorneys and business services teams to promote effective use of research resources

A bachelor’s degree is required, with a Master’s or JD preferred