Global Research Services Lead - Legal

Goodwin; New York (NY); Presencial; USD 112 000 - 167 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health, dental, and vision insurance

Life and disability insurance

Retirement & Savings Plan

Paid vacation, sick time off, and hold

Professional development opportunities

Employee discounts and perks

Resumo da oferta

Goodwin seeks a Research Services Manager to lead the firm's research function, delivering timely and actionable information to support client matters and firm initiatives. You will supervise the Research Analyst team, set service standards, and coordinate with Practice Groups and IT to optimize tools and processes.

You will partner with senior leadership to align research capabilities with firm priorities, manage subscriptions, and develop training that enhances self-service while maintaining

Qualificações

• Bachelor’s degree required; MLIS/MLS strongly preferred.
• 7+ years of progressively responsible legal research experience in a large firm, corporate legal dept, or professional services.
• 2+ years of people management experience, or demonstrated ability to lead teams and service delivery.
• Proficiency with major legal/business research platforms and comfort learning new tools.

Responsabilidades

• Oversee daily research services delivery across legal, business, industry, news, docket/case, and regulatory research.
• Supervise Research Analyst team with workload coordination, coaching, and quality reviews.
• Establish service standards, intake workflows, and escalation protocols for quality and responsiveness.
• Synthesize research findings into concise deliverables for attorneys and clients.
• Collaborate with Knowledge Management, Practice Management, and IT to align tools with needs.
• Support subscription needs assessments, licensing, renewals, and cost tracking.
• Develop research guides and promote self-service while preserving white-glove support.
• Monitor trends and recommend new data sources and process improvements.
• Create metrics to inform resourcing and strategy; support continuity planning.

Conhecimentos

Legal research

People management

Written communication

Analytical thinking

Source evaluation

Project coordination

Client service mindset

Research strategy

Formação académica

Bachelor's degree

MLIS/MLS preferred

Ferramentas

Westlaw

Lexis

Bloomberg Law

PACER

SEC/EDGAR

D&B/Capital IQ

Factiva/News platforms

Descrição da oferta de emprego

Goodwin seeks a Research Services Manager to lead the firm's research function, delivering timely and actionable information to support client matters and firm initiatives. You will supervise the Research Analyst team, set service standards, and coordinate with Practice Groups and IT to optimize tools and processes.

You will partner with senior leadership to align research capabilities with firm priorities, manage subscriptions, and develop training that enhances self-service while maintaining