Research Services Coordinator

TopSciNet; Chicago (IL); Hybrid; USD 81,000 - 99,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Tuition waiver

Job summary

Chicago State University in Chicago, IL invites applications for the Research Services Coordinator, a 12-month tenure-track faculty position within the Gwendolyn Brooks Library. The role leads a team of research and instruction librarians and oversees reference and research services.

The successful candidate will drive a new reference service model, engage in library instruction, consultation, collection management, and support student development.

Qualifications

• MLS or equivalent degree from an ALA-accredited institution.
• Minimum 6 consecutive years of professional experience in reference and instruction services.
• Experience with in-person and virtual reference services and library instruction.
• Knowledge of emerging trends in reference service and library technology.
• Experience with Springshare LibApps (LibGuides, LibAnswers, LibWizard, LibInsight)
• Excellent oral/written communication, interpersonal, organizational, analytical, and problem-solving skills
• Demonstrated ability to work collaboratively and implement change

Responsibilities

• Lead a team of librarians in delivering reference and research services
• Implement and advance a new reference service model
• Manage on-call librarian schedules and reference service hours
• Develop, review, and approve reference policies, procedures, and communications
• Update Reference Handbook, LibGuides, and collections
• Serve on the Collections Committee
• Supervise and train student employees
• Participate in reference services, instruction, research consultations, subject liaison, and collection development

Skills

Communication skills

Interpersonal skills

Organizational skills

Analytical skills

Problem-solving

Education

MLS or equivalent ALA-accredited degree

Second master’s degree

Tools

Springshare LibApps

Job description

Chicago State University Chicago, IL — USA

Chicago State University Chicago, IL USA Posted Nov 21, 2025 Due Nov 07, 2026

Library and Information Science

Job Description

Type: Full-Time, Tenure-Track
Faculty Rank: Associate Professor
Salary: $90,000/year
Location: Chicago, IL
Department: Gwendolyn Brooks Library, Chicago State University
Posted: 11/07/2025
Posting Number: F260039P

Position Summary

The Gwendolyn Brooks Library seeks an innovative, collaborative, student-success-oriented librarian to serve as Research Services Coordinator. This 12-month faculty position involves leading a team of research and instruction librarians, overseeing reference and research services, and advancing a new reference service model. The role requires engagement in library instruction, consultation, collection management, and student development.

Key Responsibilities

Lead a team of librarians in delivering reference and research services

Implement and advance a new reference service model

Manage on-call librarian schedules and reference service hours

Develop, review, and approve reference policies, procedures, and communications

Update Reference Handbook, LibGuides, and collections

Serve on the Collections Committee

Supervise and train student employees

Participate in reference services, instruction, research consultations, subject liaison, and collection development

Required Qualifications

MLS or equivalent degree from an ALA-accredited institution

Minimum of 6 consecutive years of professional experience in reference and instruction services

Proven experience in in-person and virtual reference services and library instruction

Knowledge of emerging trends in reference service and library technology

Experience with Springshare LibApps (LibGuides, LibAnswers, LibWizard, LibInsight)

Excellent oral/written communication, interpersonal, organizational, analytical, and problem-solving skills

Demonstrated ability to work collaboratively and implement change

Preferred Qualifications

10+ years of professional experience in reference and instruction services

Leadership and project management experience

Experience with student success initiatives, virtual instruction, outreach, and engagement

Experience with collection development, liaison roles, or sciences/health sciences

Evidence of active professional service and development

Second master’s degree (required for tenure eligibility) in sciences, health sciences, or instructional design

Health, dental, life insurance, and other CSU benefits

Tuition waiver for CSU employees

Educational Requirement

MLS or equivalent ALA-accredited degree

Second master’s degree required for tenure eligibility

This is a high-level leadership faculty position combining administration, instruction, research support, and collection management, ideal for a candidate with extensive experience in reference services and library instruction.