Research Scheduler

IQVIA; Irving (TX); On-site; USD 26,000 - 65,000; Full time

Job summary

IQVIA is seeking a Scheduler to coordinate all routine and non-routine medical services for an assigned patient population within our outpatient and inpatient settings in Irving, TX. The role involves front desk operations, scheduling, and providing excellent customer service to internal and external customers.

You will confirm appointments, screen calls, maintain provider addresses, handle forms and documentation, and support care teams with clerical duties.

Qualifications

• High School Diploma or GED
• Bachelor's degree and/or certificate program preferred but not required
• Three years of medical clinic administrative or medical scheduling experience preferred

Responsibilities

• Daily confirmation of all on-site clinic and off-site appointments.
• Receive, screen and coordinate telephone calls from healthcare providers.
• Assist with maintaining and updating all provider addresses and phone numbers
• Receive incoming correspondence and review/forward to appropriate staff.
• Perform a variety of administrative duties including but not limited to answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
• Provide excellent customer service to all internal and external customers.
• Obtain patient information at the time of admission and assist in filling out forms, relevant documents, and case histories.
• Make and distribute daily schedules for doctors and staff.
• Maintain and update physician and patient data.
• Manage the front desk operations.

Skills

Medical scheduling

Administrative support

Customer service

Communication

Data entry

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Email

Job description

Job Summary The Scheduler will schedule all routine and non-routine medical services with various local healthcare providers for an assigned patient population. In addition, the Scheduler will perform a variety of receptionist, clerical, record keeping and miscellaneous duties in support and care of services provided in an outpatient or inpatient medical setting.

Essential Duties and Responsibilities

Essential and other important responsibilities and duties may include but are not limited to the following:

• Daily confirmation of all on-site clinic and off-site appointments.
• Receive, screen and coordinate telephone calls from healthcare providers.
• Assist with maintaining and updating all provider addresses and phone numbers
• Receive incoming correspondence and review/forward to appropriate staff.
• Perform a variety of administrative duties including but not limited to answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
• Provide excellent customer service to all internal and external customers.
• Obtain patient information at the time of admission and assist in filling out forms, relevant documents, and case histories.
• Make and distribute daily schedules for doctors and staff.
• Maintain and update physician and patient data.
• Manage the front desk operations.
• Other duties as assigned.

Required Education and Experience

High School Diploma or GED

Bachelor's degree and/or certificate program preferred but not required

Three years of medical clinic administrative or medical scheduling experience preferred

Why Join Us?

At NEXT Oncology (an Avacare Business), you’ll be part of a mission-driven team that values collaboration, precision, and patient safety.

Our IDS team is known for its supportive culture, strong communication, and commitment to excellence in clinical research.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.

We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $25,900.00 - $64,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.

Thank you for your interest in growing your career with us.