Research Patient Coordinator

GAP Solutions, Inc.; Bethesda (MD); Hybrid; USD 80,000 - 110,000; Full time

Job summary

GAP Solutions, Inc. is seeking an experienced Patient Coordinator to support the National Institute of Allergy and Infectious Diseases (NIAID) at NIH in Bethesda, MD.

The role emphasizes coordinating recruitment, scheduling, travel, and admission of research study participants with clinical staff, and maintaining patient records in the electronic medical record system. The position requires strong knowledge of clinical protocols, medical terminology, and excellent organizational skills to manage

Qualifications

• Associate's Degree required.
• Minimum of 1 year of related experience.
• Knowledge of clinical protocols and medical terminology.
• Ability to efficiently compose correspondence, prepare reports from raw data, design, set up and maintain the electronic and paper filing system.
• Experience scheduling patient appointments and/or travel arrangements and maintaining patient records as it relates to patient care arrangements.
• Experience in Travel arrangements.

Responsibilities

• Coordinate the recruitment, scheduling, travel and admission of research study participants with clinical staff.
• Coordinate new research patient screening appointments, procedures and imaging studies between protocol investigators and the outpatient clinic scheduling personnel.
• Coordinate scheduling, travel and lodging of subjects participating in studies.
• Triage questions to appropriate personnel in the team as necessary.
• Maintain ongoing relationships with patients, families, caregivers, medical care providers and various individuals on a continuous long term basis.
• Respond to patient emails and phone calls; prioritize patient related issues into urgent, emergent and routine; triage to appropriate personnel.

Skills

Clinical scheduling

Medical terminology

Patient coordination

Travel arrangements

Communication skills

Education

Bachelor's degree

Associate's degree

Job description

GAP Solutions, Inc. is seeking an experienced Patient Coordinator to support the National Institute of Allergy and Infectious Diseases (NIAID) at NIH in Bethesda, MD.

The role emphasizes coordinating recruitment, scheduling, travel, and admission of research study participants with clinical staff, and maintaining patient records in the electronic medical record system. The position requires strong knowledge of clinical protocols, medical terminology, and excellent organizational skills to manage