Research Ops Lead - Contracts, Vendors & Spend

Creative Solutions Services, LLC; San Francisco (CA); On-site; USD 210,000 - 240,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Job summary

Airbnb seeks a Research Operations Specialist to own the contracts, vendors, and spend lifecycle for its Research team. You will coordinate with Legal, Finance, Privacy, and Procurement to enable researchers, optimize processes, and explore AI-enabled workflow improvements.

Responsibilities include onboarding vendors, managing POs, NDAs, and renewals, and maintaining the contract repository across regions. The role requires strong coordination and detail orientation in a fast-paced environment.

Qualifications

• Experience in procurement, contracts administration, or vendor operations in tech or research settings.
• Fluency with procure-to-pay systems (Zip, Oracle, Coupa) and Airtable skills.
• Ability to review contract terms and engage Legal when needed.
• Familiarity with regional contracting, procurement, and privacy considerations.

Responsibilities

• Own spend-request intake through Airtable, Zip, and Oracle, including PO changes and invoice approvals.
• Onboard/offboard vendors and tools end to end: NDAs, risk reviews, legal routing, SSO access.
• Facilitate MSAs, SOWs, NDAs, and renewals with Legal and Procurement across regions.
• Maintain contract repositories, track renewals at 30/60/90 days, liaise with Finance.
• Represent researchers to Commercial Legal, Privacy, Security, Procurement, and Finance, coordinating NDAs and POs.

Skills

Procurement experience

Vendor operations

Contract terms comprehension

Cross-functional communication

Tools

Zip

Oracle

Coupa

Airtable

Salesforce

DocuSign

Job description

Airbnb seeks a Research Operations Specialist to own the contracts, vendors, and spend lifecycle for its Research team. You will coordinate with Legal, Finance, Privacy, and Procurement to enable researchers, optimize processes, and explore AI-enabled workflow improvements.

Responsibilities include onboarding vendors, managing POs, NDAs, and renewals, and maintaining the contract repository across regions. The role requires strong coordination and detail orientation in a fast-paced environment.