Research Engineer Sunnyvale, CA , USA

eGain Corporation; Sunnyvale (CA); On-site; USD 126,000 - 154,000; Full time

Benefits offered by this job

Stock options

Job summary

A leading technology solutions provider in Sunnyvale, California is seeking a Research Engineer to develop and optimize algorithms for product applications. The ideal candidate will hold a Ph.D. in a relevant field and possess strong skills in data pipeline construction and cross-functional collaboration. This position offers a competitive salary of $140,000 per year, along with stock options.

Responsibilities

• Develop and optimize XLM/ML-based algorithms for product-driven applications.
• Build data pipelines and training frameworks to support experimentation and deployment.
• Collaborate with cross-functional teams to integrate research outcomes into production systems.
• Analyze performance metrics and iterate on model/system improvements.

Skills

XLM/ML-based algorithms development

Data pipeline construction

Collaboration with cross-functional teams

Performance metrics analysis

Education

Ph.D. in Computer Science, Data Science, or related field

Job description

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Responsibilities

• Develop and optimize XLM/ML-basedalgorithms for product-driven applications.
• Build data pipelines and training frameworks to support experimentation and deployment.
• Collaborate with cross-functional teams to integrate research outcomes into production systems.
• Analyze performance metrics and iterate on model/systemimprovements for real-world impact.

Education

• Ph.D. in Computer Science, Data Science, or a related field from a top-tier US university

Our Hiring Process is “Easy with eGain”

Step 1

• Aptitude section – this is a GRE style test (60 minutes or less)
• Functional section – this is a take-home test

Step 2

Panel interview (in-person at eGain Sunnyvale office)

Next step

Email your resumé to [e-mail] with the position title “Research Engineer” in the email subject.

Compensation

• Base salary is $140,000 per year.
• Stock options.

Please note that the compensation package can vary based on the candidate’s qualifications and experience level.