Research Coordinator

Mercy Medical Center, Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 39,000 - 65,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

PTO & holidays

Tuition reimbursement

Mental health resources

Disability benefits

Employee discounts

Job summary

Mercy Medical Center invites applications for an Ortho Research Coordinator to oversee the implementation of approved orthopedic research protocols and manage multi‑site studies. You will coordinate study start‑up through closeout, ensuring compliance with IRB guidelines, sponsor requirements, and regulatory standards.

You will act as the main liaison among Principal Investigators, CROs, vendors and internal teams, coordinating visits, documentation, and study logistics to drive timely progress

Qualifications

• Must possess a high school diploma or GED.
• Must possess a BA/BS degree.
• 1–3 years working in a research setting coordinating complex projects or comparable relevant experience.

Responsibilities

• Coordinate implementation of research protocols approved for activation by the IRB.
• Manage day‑to‑day activities of clinical research studies from start‑up to closeout.
• Serve as primary point of contact for investigators, sponsors, CROs, vendors and other stakeholders.
• Coordinate Site Qualification Visits, Site Initiation Visits, routine monitoring, audits and closeout visits.

Skills

Research coordination

Communication

Education

BA/BS degree

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring an Ortho Research Coordinator! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America\'s Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive.

Responsibilities

• Under general supervision, coordinates the implementation of research protocols approved for activation by the Mercy Medical Center IRB. Manages and conducts all aspects of multiple clinical research projects and pharmaceutical trials, both investigator- initiated and industry sponsored. Ensures compliance with federal, state, institutional and sponsor guidelines and regulations.
• Coordinates the day-to-day activities of clinical research studies from study start-up through study closeout, ensuring adherence to approved protocols, institutional policies, sponsor requirements, and applicable regulatory requirements.
• Serves as a primary point of contact for study-related communications with Principal Investigators, Sub-Investigators, sponsors, Contract Research Organizations (CROs), vendors, laboratory personnel, pharmacy, nursing, and other internal and external stakeholders.
• Coordinates and supports Site Qualification Visits (SQVs), Site Initiation Visits (SIVs), routine monitoring visits, audit visits, and study closeout visits, including scheduling, preparation of required documentation, meeting coordination, facility tours, and follow-up of action items.
• Prepares study teams and clinical departments for sponsor and CRO visits and ensures that requested study documentation, source documents, regulatory files, investigational product information, laboratory records, and other study materials are available for review.
• Coordinates with sponsors, CROs, central laboratories, vendors, and other study partners regarding study supplies, equipment, laboratory requirements, technology platforms, and other study‑related needs.
• Maintains ongoing communication with study sponsors and CROs and assists with resolution of study‑related questions, operational issues, data queries, protocol concerns, and outstanding action items.
• Assists with study feasibility assessments, study start-up activities, site activation requirements, and development of study‑specific workflows and operational procedures.
• Monitors study progress, recruitment, enrollment, participant visits, data completion, and study milestones and communicates status updates and potential issues to the Principal Investigator and appropriate research leadership.

Requirements

• Education and Work Experience:
  • Must possess a high school diploma or GED.
  • Must possess a degree in BA/BS.
  • 1-3 years working in a research setting coordinating complex projects or comparable relevant experience.

Min

USD $28.62/Hr.

Max

USD $47.22/Hr.

Benefits

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.