Research Computing Systems Administrator I

University Corporation for Atmospheric Research; Boulder (CO); On-site; USD 63,000 - 79,000; Full time

Job summary

University Corporation for Atmospheric Research in Boulder, CO, seeks a Research Computing Facilitator to remove barriers for scientists and staff. You will provide hands-on support across Windows and Mac environments, deliver high-touch customer service, and assist with AI tooling like Claude and Gemini.

Responsibilities include maintaining workstations, scripting for automation, creating guides, and representing NRIT in collaborative committees.

Qualifications

• Bachelor's degree in a computer-related field; or equivalent combination of education and relevant customer-facing IT experience.
• Experience in IT support with emphasis on customer service and clear communication.

Responsibilities

• Serve as liaison for NCAR labs, helping end users overcome IT obstacles.
• Maintain Windows and Mac workstation environments; write scripts to automate tasks.
• Provide guidance on AI workflows using Claude and Gemini for scientific tasks.
• Create self-help guides and maintain technical documentation.
• Attend NRIT meetings and represent IT support in focus groups.
• Manage workstation assets and lifecycle, including inventory tracking.

Skills

Customer service

Strong communication

Education

Bachelor's degree in a computer-related field

Job description

University Corporation for Atmospheric Research in Boulder, CO, seeks a Research Computing Facilitator to remove barriers for scientists and staff. You will provide hands-on support across Windows and Mac environments, deliver high-touch customer service, and assist with AI tooling like Claude and Gemini.

Responsibilities include maintaining workstations, scripting for automation, creating guides, and representing NRIT in collaborative committees.