Research Associate

Yoh Services LLC; Framingham (MA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical, Prescription, Dental & Vision

Health Savings Account (HSA)

Life & Disability Insurance

401K Retirement Savings Plan

Direct Deposit & weekly epayroll

Referral Bonus Programs

Certification and training

Equal Opportunity Employer — diversity

Job summary

Yoh Services LLC in Framingham, MA, presents an excellent long-term Research Associate opportunity with a trusted client in the pharmaceutical sector; a Bachelors of Science and relevant lab experience are required. The role is full-time, Mon-Fri, with an 7am-8am start and potential evenings and overtime for project needs.

The position encompasses lab system implementation, validation, qualification, and ongoing support for instruments and related software, requiring coordination with Quality,

Qualifications

• Bachelor's degree in a relevant scientific/technical discipline.
• Experience in pharmaceutical/biotech labs preferred.
• Familiarity with GMP/GxP principles and data integrity.
• Ability to document, test scripts, and maintain controlled records.

Responsibilities

• Support laboratory system and technology implementation across sites.
• Gather, document, and clarify requirements with stakeholders.
• Support validation planning, execution, and documentation.
• Coordinate maintenance, calibration, software updates, and system activities.
• Troubleshoot instrument, software, and integration issues with teams.
• Develop troubleshooting guides and system documentation.

Skills

Strong technical aptitude

Excellent written and verbal comms

Ability to manage multiple priorities

Cross-functional collaboration

GMP/GxP knowledge

Education

Bachelor’s degree in Biology, Chemistry, Biochemistry, Life Sciences, Engineering, Computer Science, or related field

Tools

Laboratory informatics platforms

Laboratory instruments

Computerized laboratory systems

Job description

Yoh presents an excellent long-term Research Associate opportunity with a trusted, long-term client located in Framingham, MA.

This position is part of a majorpharmaceutical company, and requires aBachelors of Science and experience working in a pharmaceutical, biotechnology, or research laboratory. Schedule isfull-time M-F (7am-8am start time, 8 hour shift)and may require flexibility to work some evenings and overtime due to projects.

Key Responsibilities:

Laboratory Implementation Support

• Support laboratory system and technology implementation activities across sites.
• Gather, document, and clarify business and laboratory requirements through engagement with key stakeholders.
• Support implementation planning, milestone tracking, status reporting, and overall project execution.
• Coordinate activities across business, technical, laboratory, Quality, and other cross-functional teams.
• Assist with system integration, testing, User Acceptance Testing (UAT), and go-live readiness activities.
• Execute test scripts, document results, and collect supporting evidence in accordance with approved procedures.
• Support change management activities, issue tracking, risk identification, and implementation documentation.
• Maintain clear and accurate project records, action items, decisions, and implementation deliverables.

Validation & Qualification Support

• Support validation and qualification planning, execution, and documentation for laboratory systems and instruments.
• Execute approved validation test scripts and accurately document test results and supporting evidence.
• Assist with the identification, documentation, and resolution of deviations, test failures, and implementation issues.
• Coordinate corrective actions, retesting activities, and follow-up documentation through completion.
• Support the preparation, review, and completion of validation packages and associated records.
• Ensure validation activities comply with applicable procedures, quality requirements, data integrity principles, and regulatory expectations.
• Collaborate with Quality, Validation, IT, laboratory personnel, and other stakeholders to address validation-related issues.

Laboratory Systems & Instrument Support

• Provide day-to-day operational support for computerized laboratory instruments, applications, and associated systems.
• Monitor system performance and support the continued availability and reliability of laboratory technologies.
• Coordinate preventive maintenance, calibration activities, software updates, and other scheduled system activities.
• Troubleshoot laboratory instrument, software, and system integration issues and coordinate resolution with appropriate technical teams.
• Work with external vendors to troubleshoot issues, schedule service activities, and manage support escalations.
• Administer support tickets and track issues, actions, and resolutions through closure.
• Develop and maintain troubleshooting guides, knowledge articles, system documentation, and other support materials.
• Assist with system lifecycle activities, including upgrades, configuration changes, testing, and implementation of system improvements.
• Escalate system issues appropriately to minimize disruption to laboratory operations.

Qualifications:

• Bachelor’s degree in Biology, Chemistry, Biochemistry, Life Sciences, Engineering, Computer Science, or a related scientific/technical discipline.
• Experience working in a pharmaceutical, biotechnology, research, laboratory, or other regulated environment preferred.
• Experience with computerized laboratory systems, laboratory instruments, or laboratory informatics platforms preferred.
• Familiarity with system implementation, validation/qualification, testing, or UAT activities is preferred.
• Understanding of GMP/GxP principles, data integrity, validation practices, and regulated documentation requirements is preferred.
• Strong technical aptitude with the ability to troubleshoot laboratory system and instrument issues.
• Strong organizational skills and attention to detail, particularly when executing test scripts and maintaining controlled documentation.
• Effective written and verbal communication skills with the ability to collaborate across laboratory, business, Quality, IT, and technical teams.
• Ability to manage multiple priorities, track issues to resolution, and work effectively in a cross-functional environment.

Estimated Min Rate: $25.00
Estimated Max Rate: $32.00

What’s In It for You?

Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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