Research Analyst, Digital & Insights

FTI Consulting (SC) Inc.; Washington (District of Columbia); On-site; USD 71,000 - 92,000; Full time

Job summary

FTI Consulting is seeking a Research Analyst based in Washington, DC or New York, joining the Corporate Positioning & Insights practice to support the execution and analysis of primary research engagements. You will work closely with senior team members across quantitative and qualitative projects to ensure high-quality deliverables and client insights.

Responsibilities include developing first drafts of research instruments, coordinating surveys, fieldwork and focus groups, performing data

Qualifications

• 1+ years of professional experience in primary research or market insights.
• Experience with survey projects including questionnaire development, testing, fieldwork, data cleaning, tabulation and analysis.
• Experience with survey programming and research platforms such as Qualtrics, Forsta/Decipher, or similar tools.

Responsibilities

• Support development of primary research materials, including questionnaires, discussion guides, and other research instruments.
• Assist in preparing survey specifications, including sample quotas, banner plans, table stubs, and analysis requirements.
• Support day-to-day execution of research projects, including survey fielding, link testing, vendor coordination, focus group logistics, timeline tracking, and quality control.
• Develop drafts of project materials and deliverables, including PowerPoint presentations, toplines, data tables, and written summaries of findings.
• Review survey data, tabulations, and research outputs for accuracy and consistency.
• Support focus groups and in-depth interviews, including preparation, note taking, analysis, and development of findings.
• Assist senior team members with project management across larger and more complex research engagements.
• Contribute to continuous improvement of research processes, tools, and methodologies.

Skills

Questionnaire design

Survey data quality

Data analysis

Communication skills

Collaboration

Tools

Qualtrics

Forsta/Decipher

Excel

PowerPoint

Job description

Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact?

About The Role

We are seeking a Research Analyst who will be based in either Washington D.C. or New York City office within the Corporate Positioning & Insights practice, serving on the primary research team. Research Analysts support the execution and analysis of primary research engagements, working closely with more senior team members across quantitative and qualitative projects. Responsibilities include supporting survey and qualitative research logistics, developing initial drafts of research materials and deliverables, conducting data analysis, and helping ensure projects are delivered accurately and efficiently.

What You’ll Do

Support the development of primary research materials, including first drafts of questionnaires, discussion guides, and other research instruments. Assist in preparing survey specifications, including sample quotas, banner plans, table stubs, and analysis requirements, and review outputs to ensure they are accurate and complete.

Support the day-to-day execution of research projects, including survey fielding, survey link testing, vendor coordination, focus group logistics, timeline tracking, and quality control.

Develop first drafts of project materials and deliverables, including PowerPoint presentations, toplines, data tables, and written summaries of findings.

Review survey data, tabulations, and research outputs for accuracy and consistency.

Support focus groups and in-depth interviews, including preparation, note taking, analysis, and development of findings.

Assist senior team members with project management across larger and more complex research engagements.

Contribute to the continuous improvement of research processes, tools, and methodologies – including AI-powered methodologies.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

Basic Qualifications

• 1+ years of professional experience, involving primary research, market research and insights related work.
• Familiarity with quantitative and/or qualitative research methodologies, including basic principles of questionnaire design, sampling, and survey data quality, with an interest in developing deeper research expertise.
• Experience supporting survey research projects, including questionnaire development, survey testing, fieldwork, data cleaning, tabulation, and/or analysis.
• Experience with survey programming and research platforms such as Qualtrics, Forsta/Decipher, or similar tools is preferred.
• Strong proficiency in Microsoft Office, particularly PowerPoint, with the ability to develop clear, polished charts, slides, and presentations; proficiency in Excel for organizing, reviewing, and analyzing data.
• Ability to interpret survey results, tables, and charts; and identify relevant patterns, differences, and unexpected findings; and investigate potential explanations.
• Strong attention to detail, particularly when reviewing data, questionnaires, presentations, and other client deliverables.
• Comfort experimenting with AI and emerging technologies to improve research quality, analysis, and day-to-day efficiency, while applying appropriate judgement and quality control.
• Travel required to clients and to FTI office(s) Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas.

Preferred Qualifications

• Strong written and verbal communication skills.
• Experience supporting survey research projects, including questionnaire development, survey testing, fieldwork, data cleaning, tabulation, and/or analysis.
• Experience with survey programming and research platforms such as Qualtrics, Forsta/Decipher, or similar tools is preferred.
• Strong proficiency in Microsoft Office, particularly PowerPoint, with the ability to develop clear, polished charts, slides, and presentations; proficiency in Excel for organizing, reviewing, and analyzing data.
• Ability to interpret survey results, tables, and charts; and identify relevant patterns, differences, and unexpected findings; and investigate potential explanations.
• Ability to summarize research findings clearly and concisely.
• Strong organizational and time-management skills, with the ability to support multiple projects and deadlines simultaneously.
• Collaborative and proactive approach, with a willingness to learn, ask questions, contribute ideas, and respond positively to feedback.
• Comfortable taking ownership of assigned tasks while working closely with more senior team members.
• Ability to work effectively across teams and offices in a fast-paced, deadline-driven environment.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation Minimum Pay: $71,000 Maximum Pay: $92,000 Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.

With more than 8,100+ employees located in 32 countries and territories around the globe, we are the leading global expert firm for organizations facing crisis and transformation. Our experts have led organizations, shaped policy, driven investigations, managed crises, advised world leaders and built businesses from the ground up. Learn more about the work we do and how we’re helping clients around the world turn their biggest challenges and opportunities into stories of success. Learn more about our impact. We are committed to creating an inclusive culture where our people can grow and achieve their full potential. To learn more about FTI Consulting, visit www.fticonsulting.com/careers and connect with us on Instagram and LinkedIn.