Research Analyst, Digital & Insights

FTI Consulting; New York (NY); On-site; USD 71,000 - 92,000; Full time

Benefits offered by this job

Healthcare coverage

Wellbeing resources

Retirement savings

Job summary

FTI Consulting, a leading global expert firm, seeks a Research Analyst based in New York City or Washington DC. You will support primary research engagements across quantitative and qualitative projects, handling survey logistics, instrument development, data analysis, and deliverable preparation.

The role emphasizes collaboration with senior team members, focus groups, and interviews, with opportunities to learn AI-powered methodologies and advance in a fast-paced, client-driven environment.

Qualifications

• Bachelor's degree and 1+ years of professional experience in primary or market research.
• Experience with quantitative and/or qualitative research methodologies.
• Experience supporting survey research projects including questionnaire development and fieldwork.
• Experience with survey programming and research platforms (Qualtrics, Forsta/Decipher, or similar).
• Strong MS Office skills, especially PowerPoint; good Excel data handling and charting.
• Interest in AI-powered research methods and quality control.

Responsibilities

• Develop first drafts of questionnaires, discussion guides, and other research instruments.
• Prepare survey specifications and analysis requirements; review outputs for accuracy.
• Support day-to-day execution of projects: fielding, testing, vendor coordination, logistics, and timelines.
• Create project deliverables: PowerPoint presentations, toplines, data tables, and written findings.
• Review survey data, tabulations, and research outputs for accuracy and consistency.
• Assist senior team with project management for larger engagements.
• Contribute to improving research processes and AI-enabled methodologies.

Skills

Primary research

Market research

Questionnaire design

Data analysis

AI in research

PowerPoint

Excel

Education

Bachelor's degree

Tools

Qualtrics

Forsta

Decipher

Job description

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

About The Role

• We are seeking a Research Analyst who will be based in either Washington D.C. or New York City office within the Corporate Positioning & Insights practice, serving on the primary research team.
• Research Analysts support the execution and analysis of primary research engagements, working closely with more senior team members across quantitative and qualitative projects.
• Responsibilities include supporting survey and qualitative research logistics, developing initial drafts of research materials and deliverables, conducting data analysis, and helping ensure projects are delivered accurately and efficiently.

What You’ll Do

• Support the development of primary research materials, including first drafts of questionnaires, discussion guides, and other research instruments.
• Assist in preparing survey specifications, including sample quotas, banner plans, table stubs, and analysis requirements, and review outputs to ensure they are accurate and complete.
• Support the day-to-day execution of research projects, including survey fielding, survey link testing, vendor coordination, focus group logistics, timeline tracking, and quality control.
• Develop first drafts of project materials and deliverables, including PowerPoint presentations, toplines, data tables, and written summaries of findings.
• Review survey data, tabulations, and research outputs for accuracy and consistency.
• Support focus groups and in-depth interviews, including preparation, note taking, analysis, and development of findings.
• Assist senior team members with project management across larger and more complex research engagements.
• Contribute to the continuous improvement of research processes, tools, and methodologies – including AI-powered methodologies.

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

Basic Qualifications

• Bachelor's degree
• 1+ years of professional experience, involving primary research, market research and insights related work.
• Familiarity with quantitative and/or qualitative research methodologies, including basic principles of questionnaire design, sampling, and survey data quality, with an interest in developing deeper research expertise.
• Experience supporting survey research projects, including questionnaire development, survey testing, fieldwork, data cleaning, tabulation, and/or analysis. Experience with survey programming and research platforms such as Qualtrics, Forsta/Decipher, or similar tools is preferred.
• Strong proficiency in Microsoft Office, particularly PowerPoint, with the ability to develop clear, polished charts, slides, and presentations; proficiency in Excel for organizing, reviewing, and analyzing data. Ability to interpret survey results, tables, and charts; and identify relevant patterns, differences, and unexpected findings; and investigate potential explanations.
• Strong attention to detail, particularly when reviewing data, questionnaires, presentations, and other client deliverables.
• Comfort experimenting with AI and emerging technologies to improve research quality, analysis, and day-to-day efficiency, while applying appropriate judgement and quality control
• Travel required to clients and to FTI office(s)
• Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas

Preferred Qualifications

• Strong written and verbal communication skills.
• Experience supporting survey research projects, including questionnaire development, survey testing, fieldwork, data cleaning, tabulation, and/or analysis. Experience with survey programming and research platforms such as Qualtrics, Forsta/Decipher, or similar tools is preferred.
• Strong proficiency in Microsoft Office, particularly PowerPoint, with the ability to develop clear, polished charts, slides, and presentations; proficiency in Excel for organizing, reviewing, and analyzing data. Ability to interpret survey results, tables, and charts; and identify relevant patterns, differences, and unexpected findings; and investigate potential explanations.
• Ability to summarize research findings clearly and concisely.
• Strong organizational and time-management skills, with the ability to support multiple projects and deadlines simultaneously.
• Collaborative and proactive approach, with a willingness to learn, ask questions, contribute ideas, and respond positively to feedback.
• Comfortable taking ownership of assigned tasks while working closely with more senior team members.
• Ability to work effectively across teams and offices in a fast-paced, deadline-driven environment.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation

Minimum Pay: $71,000

Maximum Pay: $92,000

Total Rewards Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.

Supporting your total wellbeing is a year-round commitment at FTI. We provide a market-competitive benefits package and wellbeing resources to help you and your family thrive physically, emotionally, financially, and personally, including healthcare coverage, retirement savings, paid leave, family support, and financial protection benefits.