Research Analyst, Community Insights

Britebound; Boston (MA); On-site; USD 88,000 - 115,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Retirement plan with match

Weekly lunches

Commuter benefits

Tuition reimbursement

PTO

Summer Fridays

Holiday break

Job summary

Britebound, a national nonprofit focused on helping middle and high school learners explore careers, seeks a Research Analyst, Community Insights. You will partner with the Research & Insights team to conduct internal and external research, manage three online research communities, and shape the strategy for engagement and data-driven decisions.

You will analyze data, create dashboards and reports, and translate findings into accessible insights for diverse audiences.

Qualifications

• 5-10 years of experience in research, polling, analytics, community-based research, or a related role.
• Strong quantitative and analytical skills, with experience using statistical tools and data visualization.
• Experience building or managing online communities, panels, or research participant networks.
• Excellent written and verbal communication; ability to translate findings into concise stories and recommendations.
• Able to manage multiple workstreams, meet deadlines, and collaborate across teams.
• Collaborative, adaptable, resilient, and able to incorporate diverse perspectives.

Responsibilities

• Research & Data Analysis: ensure data integrity, perform topline stats, subgroup comparisons, and multivariate analyses.
• Apply regression, clustering, significance testing, and driver analysis to uncover actionable insights.
• Translate complex findings into clear charts, dashboards, and reports for non-technical audiences.
• Online Research Community Management: oversee three online communities (teens, parents, counselors); drive weekly engagements.
• Design and program research engagements; recruit and retain participants; deliver rapid insights.
• Lead the launch and ongoing management of the counselor community and governance across audiences.
• Develop and execute an overarching strategy for online communities and insight sharing across teams.

Skills

R

SQL

Python

STATA

SPSS

Dataiku

Data visualization

Online communities

Job description

THE ROLE: Research Analyst, Community Insights

Britebound is a national non‑profit with a mission to support middle and high school learners to explore their interests, experience potential careers, and navigate a path to a meaningful and rewarding future. We fulfill our mission through free digital‑first experiences, grantmaking, policy advocacy, research, and impact investing.

We believe that exploring career possibilities, as early as middle school, and providing access to education‑to‑career pathways aligned with one’s passions and goals will result in greater confidence and long‑term success for all students.

We are looking for a Research Analyst, Community Insights. This role will partner closely with the Research & Insights team and colleagues across Britebound on internal‑and external‑facing research, while owning the strategy and day‑to‑day effectiveness of our online research communities.

What You’ll Do:

• Research & Data Analysis:
  • Ensure data integrity through data cleaning, validation, and preparation across diverse datasets; produce topline statistics, subgroup comparisons, and multivariate analyses that address key research questions.
  • Apply statistical methods such as regression analysis, clustering, significance testing, and driver analysis to uncover insights, explain variation in outcomes, and identify actionable findings.
  • Translate complex findings into clear charts, captions, visualizations, dashboards, reports, briefs, and presentations that are compelling and accessible to non‑technical audiences.
• Online Research Community Management :
  • Manage Britebound’s three distinct online research communities (teens, parents, and counselors).
  • Engage with internal Britebound teams to design and conduct weekly research engagements to meet team needs. Synthesize and deliver findings on a quick‑turnaround cadence.
  • Design and program research engagements based on organizational needs for teen, parent, and counselor online communities.
  • Lead the launch and ongoing management of Britebound’s new counselor community, including recruitment, engagement, research programming, and continuous improvement of the member experience.
• Online Community Strategy:
  • Develop and steward Britebound’s overarching strategy for online research communities, establishing consistent approaches to recruitment, retention, incentives, engagement, research cadence, governance, and insight sharing across audiences.
• Help shape the Research & Insights team’s research agenda and analytical approaches; build strong cross‑functional relationships to identify shared research needs and advance data‑driven initiatives across Britebound.
• Contribute to Research & Insights reports by activating Britebound’s online communities to source relevant qualitative feedback that adds depth and context to quantitative findings.
• Propose and develop strategies for creating dashboards or other data visualizations that enable impactful use of findings from online research communities and other Britebound research projects.

About You:

• 5-10 years of experience in research, polling, analytics, community‑based research, or a related role, with a proven track record of completing complex analyses, working with rich datasets, and developing clear data visualizations.
• Strong quantitative and analytical skills, including experience with tools such as R, SQL, Python, STATA, SPSS, Dataiku, and/or comparable platforms; able to synthesize complex information and develop actionable insights.
• Experience building, managing, or engaging online communities, panels, or research participant networks; skilled in recruitment, retention, incentive strategy, moderation, and translating member feedback into usable insights.
• Excellent written and verbal communication skills, with the ability to turn quantitative and qualitative findings into concise, audience‑appropriate stories and recommendations.
• Able to connect the big picture to execution, manage multiple workstreams and deadlines, and proactively identify opportunities to improve research quality and business impact.
• Collaborative, adaptable, resilient, results‑oriented, and comfortable engaging in constructive debate and incorporating diverse perspectives. Able to build trust and credibility across levels and functions.

Salary Range: $87,700 - $115,000

Britebound is committed to fair and transparent pay. In determining compensation, we consider a variety of job‑related factors, including prior experience, certifications and licenses, skills and expertise, geographic location, and internal equity.

We take a total compensation approach, meaning we look beyond salary alone to support, reward, and recognize the whole individual. Depending on role eligibility, your offer may also include a bonus, 403(b) retirement plan participation, generous paid time off, and comprehensive health and life insurance benefits. As a result, final offer amounts may vary from the salary range listed in the job posting.

Join our mission‑driven organization to enjoy these perks and benefits as well as investment in your growth, contributions, and future.

Why Britebound?

Britebound offers a wide range of perks and benefits to Team Members, including comprehensive medical, dental, and vision healthcare plans, a retirement plan (plus match), weekly lunches, commuter benefits, and tuition reimbursement.

We also heavily prioritize a healthy work/life balance, which is why we offer all full‑time Team Members generous PTO options, Summer Fridays (every Friday off between Memorial Day and Labor Day), and a company holiday break between December 25th and January 1st.

Britebound works in a Hybrid schedule (2) two days a week in our Boston HQ. We prioritize strategic thinkers, collaborators, and work/life pros who are looking to help make a difference in kid's education and career goals.

#LI-Hybrid

Required

Research

Expert

Analytics

Expert

Data analysis

Expert

Visual communication

Expert

Critical Thinking

Expert

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.