Requistion Title Utility Warranty Technician - GTE

General RV; Bristol, Northern (TN, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

General RV is seeking a Warranty/Quality Technician in Bristol, TN to perform RV adjustments, repairs, and record issues with an iPad. The role includes analyzing root causes, documenting warranty-related complaints, and collaborating with PDI Leads to communicate fails on the PDI Line.

Candidates should have RVTI certifications and/or RV production experience, strong communication, training skills, and the ability to multi-task while meeting deadlines.

Qualifications

• Positive disposition with every interaction.
• RVTI Certifications and/or RV Production experience.
• Strong communication skills.
• Proficient training skills.
• Computer proficiency.
• Problem solving and decision making.
• Ability to multi-task and manage competing demands.
• Ability to meet deadlines.
• Attention to detail with a “Can-Do” attitude.
• Excellent attendance.

Responsibilities

• RV adjustments, repairs, and recording of RV issues with an iPad.
• Analyze root causes of production-related issues and develop corrective action either individually or collaboratively
• Document complaints and cause for off-line warranty needs
• Work with PDI Leads to communicate fails on the PDI Line
• Serve as a backup Warranty bay technician
• Earn training in RVTI certifications
• Learn and understand multiple PDI stations
• Support the organization as a functional backup to test and inspection roles
• Provide associate functional/inspection training as needed

Skills

RVTI Certifications

Communication skills

Training skills

Problem solving

Multi-tasking

Attention to detail

Attendance

Tools

Computer proficiency

Job description

Responsibilities

• RV adjustments, repairs, and recording of RV issues with an iPad
• Analyze root causes of production-related issues and develop corrective action either individually or collaboratively
• Document complaints and cause for off-line warranty needs
• Work with PDI Leads to communicate fails on the PDI Line
• Serve as a backup Warranty bay technician
• Earn training in RVTI certifications
• Learn and understand multiple PDI stations
• Support the organization as a functional backup to test and inspection roles
• Provide associate functional/inspection training as needed

Qualifications

• Positive disposition with every interaction
• RVTI Certifications and/or RV Production experience
• Strong communication skills
• Proficient training skills
• Computer proficiency
• Problem solving and decision making
• Ability to multi-task and manage competing demands
• Ability to meet deadlines
• Attention to detail with a “Can-Do” attitude
• Excellent attendance

About General RV

General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we’ve grown into the nation’s premier RV dealer. We’ve helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates multiple Supercenters across the country in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest-growing privately held companies.