Requirements Analyst: Turning Requests Into Specs

Zenith American Solutions, Inc.

Tampa (FL)

Hybrid

USD 70,000 - 90,000

Full time

7 days ago

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Job summary

Zenith American Solutions is seeking a Requirements Analyst to collaborate with project stakeholders to identify and document operational and application requirements, prioritizing system needs and error-handling.

You will translate perspectives into specifications, support test planning, provide end-user assistance, and participate in reviews to ensure the delivered solution meets documented requirements. Remote work may be required, and some travel could be needed.

Qualifications

Familiar with compliance/regulatory IT infrastructure.
Proficient in Microsoft Office (Project, Word, Excel, Visio and PowerPoint).
Strong customer service and communication skills.
Ability to explain policies and technical information clearly.
Analytical, with experience in business process analysis.
Able to manage multiple priorities with independent judgment.
Willingness to travel as needed.

Responsibilities

Identify, define and document detailed business requirements from project stakeholders.
Conduct needs assessment where appropriate by collecting information pertaining to work procedures, workflows, reports, and other business needs.
Translate multiple perspectives into a requirements specification and communicates with project stakeholders regarding test results and changes to the end-product requirements.
Conduct analysis and determine client operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
Provides functional design help for the project.
Participate in peer reviews to validate the requirements as well as reviews of the system design, code and test cases to confirm the system adheres to documented requirements.
Determine system utilization requirements by researching and testing systems.
Document end user requirements and create workflow and process diagrams to support customer business needs.
Provide end-user support by email, phone, chat, or face-to-face meetings.
Provide issue management for end-user problems and ensure consistent high-level responsiveness and customer care.
Performs quality assurance review of specifications for internal and external delivery
Participates in writing and executing test plans, test cases.
Perform other related duties and special projects as assigned.