Founded in 1959 by Ed Miller near Chicago, Prince Industries has grown from a one-man shop into a global manufacturing partner. With seven facilities across the U.At Prince, we don’t just make parts—we solve complex supply chain challenges. We are a strategic partner, focused on helping clients improve products, reduce costs, and simplify operations. Certified to ISO 9001:2015, ISO 13485, and AS9100 standards, we combine quality, innovation, and growth-minded thinking to deliver real value.
The Business Analyst is responsible for analyzing, designing, documenting, and improving business processes across the organization, with a primary focus on supporting and optimizing the Epicor ERP platform within a contract manufacturing environment. This role serves as the bridge between business stakeholders and technology teams, ensuring operational processes are standardized, scalable, documented, and aligned with company objectives.
Business Process Analysis & Design
- Analyze current business processes across manufacturing, supply chain, finance, customer service, engineering, and quality functions.
- Facilitate workshops with stakeholders to identify business requirements, process inefficiencies, and improvement opportunities.
- Design future-state business processes that improve efficiency, accuracy, scalability, and customer service.
- Lead process standardization efforts across departments and acquisitions.
ERP & Process Improvement
- Partner with business leaders to identify ERP enhancement opportunities and drive system adoption.
- Translate business requirements into Epicor configurations, workflows, dashboards, BAQs, reports, and automation solutions.
- Support ERP upgrades, testing, implementation projects, and continuous improvement initiatives.
- Assist with troubleshooting business process and system issues.
- Develop and maintain ERP-related documentation, training materials, and user guides.
Contract Manufacturing Process Improvement
- Support processes related to: Make-to-order manufacturing, Contract and private-label manufacturing, Customer-specific requirements, Product cost tracking, Job management, Production scheduling, Inventory management, Lot traceability, and Quality assurance.
- Evaluate production and operational workflows to reduce waste, improve throughput, and enhance data accuracy.
- Work closely with operations leadership to improve ERP utilization across manufacturing and warehouse functions.
- Gather and document functional and business requirements.
- Create business requirement documents (BRDs), functional specifications, workflow diagrams, and process narratives.
- Serve as liaison between business teams, ERP administrators, developers, consultants, and third-party vendors.
- Facilitate user acceptance testing (UAT) and validate solutions meet business requirements.
Reporting & Data Analysis
- Analyze operational and ERP data to identify trends, process bottlenecks, and improvement opportunities.
- Develop KPIs and dashboards supporting manufacturing performance.
- Support management reporting for production, inventory, quality, and customer service metrics.
Training & Change Management
- Develop training materials and standardized procedures.
- Support change management efforts for process improvements and ERP initiatives.
- Serve as a champion for continuous improvement and operational excellence.
Bachelor's degree in Business Administration, Supply Chain, Manufacturing, Information Systems, or related field.
~3–7 years of Business Analyst experience in a manufacturing environment.
Core Competencies
- Strong business process mapping and documentation skills.
- Experience gathering and documenting business requirements.
- Understanding of manufacturing operations, inventory management, procurement, and production planning.
- Proficiency with Microsoft Excel, Visio, Power BI, and Microsoft Office applications.
- Lean Manufacturing or Six Sigma certification.
- Project management experience.
- Experience supporting acquisitions, ERP implementations, or business integration projects.
- Standardize and document key business processes across the organization.
- Improve Epicor ERP utilization and data quality.
- Deliver accurate process documentation that supports training, compliance, and scalability.
- Act as a trusted advisor to business leaders on process improvement and ERP best practices.
Benefits
- Paid vacation and holidays (9 per year)
- Medical, Dental, & Vision Plans
- Short and Long Term Disability Plans
- 401(k) Retirement Plan with strong employer match
- Company paid life insurance & AD&D
- 100% tuition reimbursement for job relation classes
- PPE reimbursement
S. citizens, lawful permanent residents (Green Card holders), and U.Applicants can learn more about Prince's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster (