Administrative Specialist

Prince Industries; Pepperell (MA); On-site; USD 35,817 - 45,460; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition reimbursement

PTO and paid holidays

Job summary

A global manufacturing partner is seeking an Administrative Specialist in Pepperell, MA. The candidate will support production and quality operations using the ERP system and ensure compliance with AS9100 standards. Key responsibilities include tracking labor transactions, performing data entry, and assisting with internal audits. The ideal applicant has 2+ years in manufacturing, strong attention to detail, and proficiency with Microsoft Excel. Comprehensive benefits and a commitment to quality drive this company’s mission.

Qualifications

• Experience with AS9100 or ISO 9001 quality standards is preferred.
• Knowledge of production workflows and MRP principles is helpful.
• Ability to read and interpret engineering drawings is a plus.

Responsibilities

• Track and validate labor transactions and job time reporting.
• Perform data entry into the ERP system.
• Support quality assurance documentation and initiatives.
• Assist with communication regarding work orders and delivery status.

Skills

Attention to detail

Communication

Organizational skills

Teamwork

Proficiency in Microsoft Excel

Education

High School diploma or equivalent

2+ years' experience in a manufacturing environment

Tools

Epicor

Job description

Base pay range

$26.00/yr - $33.00/yr

WHO WE ARE

Founded in 1959 by Ed Miller near Chicago, Prince Industries has grown from a one-man shop into a global manufacturing partner. With seven facilities across the U.S. and China, we serve industries from hydraulics to aerospace, handling everything from just-in-time components to high-volume assemblies.

At Prince, we don't just make parts—we solve complex supply chain challenges. We are a strategic partner, focused on helping clients improve products, reduce costs, and simplify operations. Certified to ISO 9001:2015, ISO 13485, and AS9100 standards, we combine quality, innovation, and growth‑minded thinking to deliver real value.

JOB SUMMARY

The Administrative Specialist is a detail-oriented and tech‑savvy team player supporting both production and quality operations through the effective use of our ERP system (Epicor) and adherence to AS9100 standards. This role is key in tracking labor and part flow, maintaining compliance documentation, and assisting with internal audits and inspections. This position also provides critical backup coverage across departments during vacations or absences.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Track and validate labor transactions and job time reporting
• Perform data entry into the Prince ERP system including but not limited to quote preparation, part maintenance and part production tracking
• Administer Process documentation
• Support quality assurance initiatives and documentation accuracy
• Works effectively with all department personnel and co‑workers in a cooperative manner
• Assist with communication between departments and customers regarding work order and part delivery status
• Ability to communicate effectively both in oral and written form and interact appropriately with all levels of the company and customers
• Provide vacation or absence backup coverage for key shop and admin roles
• Additional responsibilities assigned by supervisor may include special projects to meet production needs

REQUIRED SKILLS/ATTRIBUTES

• Familiarity with AS9100 or ISO 9001 quality standards
• Strong attention to detail and documentation
• Proficient in Microsoft Excel and other common office tools
• Excellent communication and organizational skills
• Performs job requirements using sound judgment and works well in a team environment
• Ability to read and interpret engineering drawings and manufacturing documents helpful
• Understanding of production workflows and MRP principles preferred

EDUCATION AND EXPERIENCE

• 2+ years' experience in a manufacturing environment (CNC or precision machining preferred)
• Hands‑on experience with Epicor or similar ERP system required
• Prior experience with internal auditing or inspection processes preferred
• High School diploma or equivalent required, post‑secondary education helpful

PHYSICAL JOB REQUIREMENTS

• Required to sit for long durations of time
• Occasionally required to stand, walk, and reach with hands and arms
• Frequently required to perform repetitive hand movements when doing computer work
• Occasionally exposed to noise, fumes, airborne particles, and moving mechanical parts when in production areas

BENEFITS

• Blue Cross Blue Shield Medical insurance (PPO and HDHP with HSA) w/ Prescription Coverage
• Dental PPO Insurance
• Vision PPO Insurance
• Short‑Term & Long‑Term Disability Insurance
• Company Paid Life Insurance and AD & D - Including options to add on additional life insurance for yourself, spouse & children
• Critical Illness Insurance
• Accident Insurance401(k) Fidelity Plan with strong employer match
• Personal Retirement Advisor
• Generous PTO Policy and 9 Paid Holidays per year
• 100% Tuition Reimbursement for Job‑Related Classes
• Personal Protective Equipment reimbursement (safety glasses, shoes, etc.)
• Uniform Rental Service
• Employee Events

Due to ITAR regulations, only U.S. persons—defined as U.S. citizens, lawful permanent residents (Green Card holders), and U.S. nationals—are eligible for this position.

*We are an Equal Employment Opportunity ("EEO") Employer. Applicants can learn more about Prince's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster ( https://www.eeoc.gov/employers )