Reprographics Production & Client Services Specialist

State of California; California; On-site; USD 40,000 - 61,000; Full time

Job summary

Caltrans seeks a Business Service Assistant (Specialist) to advise clients on printing requests, schedule jobs, and manage production control for the Reprographics Unit. The role also handles invoices, contracts, and Cal-Card purchases, using the AMS Advantage system.

Typical duties include logging job statuses, tracking production, and ensuring timely delivery of printing projects at the Sacramento facility. Salary is commensurate with state classifications; multiple positions may be filled.

Qualifications

• Knowledge of contract management procedures and procurement policies.
• Experience with logging, tracking, and reporting on production orders.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Advise and consult with clients on printing requests and production scheduling.
• Manage scheduling of jobs and overall production control for Reprographics Unit.
• Process invoices and manage Reprographics service contracts; handle AMS Advantage accounting entries.
• Serve as primary for Cal-Card purchases and processing payments.

Skills

Procurement

Invoicing

Contracts

Production scheduling

Customer service

Data entry

Tools

AMS Advantage

Cal-Card

Job description

Caltrans seeks a Business Service Assistant (Specialist) to advise clients on printing requests, schedule jobs, and manage production control for the Reprographics Unit. The role also handles invoices, contracts, and Cal-Card purchases, using the AMS Advantage system.

Typical duties include logging job statuses, tracking production, and ensuring timely delivery of printing projects at the Sacramento facility. Salary is commensurate with state classifications; multiple positions may be filled.