Reproductive Health Care Assistant — Front Desk & Clinic Support

Planned Parenthood of Wisconsin, Inc.; Madison (WI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Company contribution toward medical保险?

Generous Paid Time Off

12 Days of Holiday Pay

Immediate 401(k) Vesting with up to 6%

Paid Parental Leave

Tuition Assistance

Public Service Loan Forgiveness

Job summary

Planned Parenthood of Wisconsin, Inc. is hiring a Health Care Assistant in Madison South Family Planning Health Center. The role includes patient intake, clinical and administrative support, and front desk duties.

Training is provided to deliver clinical care and manage medical administrative tasks. The position offers a competitive starting wage with bilingual English/Spanish premium, robust benefits, 401(k), and opportunities for professional growth.

Qualifications

• Must be committed to providing excellent customer service and support the vision and values of Planned Parenthood of WI.
• Support for the mission of PPWI and its commitment to a culture of diversity, equity, inclusion and belonging.
• Must be sensitive to cultural and ethnic differences among staff and patients and be able to relate to diverse communities.

Responsibilities

• Performs front office duties including greeting and registering patients, answering phones, making appointments, verifying third party insurance, enrolling patients in third party payor sources and collecting patient fees.
• Interviews, educates and documents patient history in EHR in compliance with agency policies and procedures.
• Obtains necessary signatures on consent forms.
• Assists clinical staff during exams and procedures and provides patient support.
• Prepares and cleans exam and procedure rooms and medical equipment.
• Maintains knowledge of equipment operations and assists with management of medical supply inventory.
• Performs laboratory tests and results including urine pregnancy testing, hemoglobin, HIV testing, point of care urinalysis and Rh testing.

Skills

Bilingual English/Spanish

Customer service

Electronic Health Records

Office 365

Microsoft Office

Education

High school diploma

Medical assistant certificate

Experience in reproductive health

Tools

EHR system

Office 365

Microsoft Office

EPM system

Job description

Planned Parenthood of Wisconsin, Inc. is hiring a Health Care Assistant in Madison South Family Planning Health Center. The role includes patient intake, clinical and administrative support, and front desk duties.

Training is provided to deliver clinical care and manage medical administrative tasks. The position offers a competitive starting wage with bilingual English/Spanish premium, robust benefits, 401(k), and opportunities for professional growth.