Bilingual Health Care Assistant - Family Planning

Planned Parenthood of Wisconsin, Inc.; Madison (WI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance deductible support

Generous Paid Time Off

Holiday Pay

401(k) with up to 6% company match

Parental Leave

Job summary

Planned Parenthood of Wisconsin, Inc. in Madison is seeking a Health Care Assistant (40hrs/week) at the Madison South Family Planning Health Center. You will receive paid training to deliver clinical care and complete medical administrative tasks, supporting the clinic flow and patient care.

The role emphasizes front-office duties, medical support, and a commitment to diversity, equity, inclusion, and belonging. CPR certification is required, with travel to other PPWI locations possible.

Qualifications

• High school diploma or GED required or equivalent.
• Certification from an accredited medical assistant program preferred.
• Experience in reproductive health a plus.
• Bilingual English/Spanish is an advantage.

Responsibilities

• Greet and register patients, answer phones, schedule appointments, verify insurance, enroll patients in payor sources, and collect fees.
• Document patient history in EHR per procedures and obtain signatures on consent forms.
• Assist clinical staff during exams, prepare and clean exam rooms and equipment.
• Maintain equipment knowledge and assist with inventory of medical supplies.
• Perform laboratory tests and prepare specimens for external analysis under supervision.
• Administer injections, venipuncture, and pelvic ultrasound under licensed staff supervision.
• Dispense contraception and medications per clinician orders and ensure QA activities.

Skills

Customer service

Time management

Communication

Teamwork

Medical office procedures

Education

High school diploma or GED

Medical assistant program certification preferred

Tools

EHR

EPM system

Office 365

Microsoft Office

Job description

Planned Parenthood of Wisconsin, Inc. in Madison is seeking a Health Care Assistant (40hrs/week) at the Madison South Family Planning Health Center. You will receive paid training to deliver clinical care and complete medical administrative tasks, supporting the clinic flow and patient care.

The role emphasizes front-office duties, medical support, and a commitment to diversity, equity, inclusion, and belonging. CPR certification is required, with travel to other PPWI locations possible.