Represented Bodily Injury Adjuster - Remote NY/NJ/PA

Allstate; United States; Remote; USD 57,000 - 101,000; Full time

Job summary

An established industry player is seeking a Represented Bodily Injury Adjuster to join their team. In this role, you will investigate automobile accidents, assess coverage, and negotiate settlements while working remotely. The company offers a flexible, inclusive environment and a comprehensive benefits package from day one. You will be part of a team that values empathy and clarity in customer service, ensuring that clients receive the support they need during challenging times. If you have a passion for helping others and possess strong communication skills, this opportunity is perfect for you.

Benefits

Healthcare

401K/Pension

Education Reimbursement

Flexible Scheduling

Time Off

Qualifications

• 2-5 years of experience in casualty claim handling.
• Strong knowledge of insurance policies and regulations.

Responsibilities

• Investigate automobile accidents involving property damage and bodily injury.
• Communicate with customers and attorneys via calls, emails, and texts.

Skills

Customer Service

Negotiation

Communication

Critical Thinking

Job description

Job Description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For over 90 years, our innovative drive has kept us ahead of our customers’ evolving needs, from advocating for seat belts and airbags to leading in pricing sophistication, telematics, and device and identity protection.

Role Overview

Position: Represented Bodily Injury Adjuster

Responsibilities include:

• Investigating automobile accidents involving property damage and/or bodily injury with attorney/litigation involved.
• Working remotely from home while handling coverage assessment, liability, damages, and customer service.
• Communicating with customers and attorneys via calls, emails, and texts.
• Engaging in negotiation processes to reach fair injury settlements using innovative platforms and tools.

Location Requirements: Candidates must reside in the Eastern or Central Time Zones. This role is not available to residents of California, Alaska, Hawaii, and Puerto Rico.

Benefits

• Benefits from Day 1, including time off, healthcare, and retirement plans.
• Competitive pay, ongoing training, flexible scheduling, and work/life balance support.
• Additional benefits: 401K/pension, education reimbursement, and more. Visit https://www.allstate.jobs/benefits/ for details.

Key Roles

• Customer Service Expert: Demonstrate empathy, clarity, and partnership in claims handling.
• The Investigator: Conduct detailed damage reviews and interpret policies.
• The Effective Communicator: Use various channels to assist customers efficiently.
• The Negotiator: Evaluate and negotiate claims in accordance with legal standards.
• The Problem Solver: Utilize tools and critical thinking skills in a fast-paced environment.
• The Recorder: Ensure accurate documentation and policy execution.

Preferred Qualifications

• Experience in casualty claim handling, especially in NY, NJ, PA.
• 2-5 years of complex BI claim experience; litigation experience is a plus.
• Strong communication, independence, and knowledge of insurance policies and regulations.

Licensing & Bonus

• May require licensing within 60 days of hire, with support from the team.
• Eligible for a $1000 licensing sign-on bonus if licensed.

Compensation & Additional Info

Salary ranges from $57,500 to $100,212.50 annually, based on experience. A background check is required. The role offers a flexible, inclusive environment that values diversity and belonging.

Allstate does not sponsor visas and is committed to equal employment opportunity regardless of race, religion, gender, or other protected classes.