Represented Bodily Injury Adjuster - MD, VA, DC - Remote (EST/CST)

Allstate; United States; Remote; USD 50,000 - 83,000; Full time

Job summary

A leading company is seeking an Experienced Represented Bodily Injury Adjuster to work remotely. This role involves investigating claims, negotiating settlements, and providing exceptional customer service. Candidates should have strong communication and critical thinking skills, with 3-5 years of relevant experience. The position offers a flexible work environment and comprehensive benefits from day one.

Benefits

Technology equipment provided

Connectivity reimbursement of $80/month

Qualifications

• 3-5 years of experience handling represented bodily injury claims.
• Proficient communication skills, especially over the phone.

Responsibilities

• Investigate automobile accidents involving property damage and bodily injury.
• Negotiate fair injury settlements using innovative platforms.

Skills

Communication

Critical Thinking

Negotiation

Problem Solving

Tools

Claims Evaluation Tools

Job description

Represented Bodily Injury Adjuster - MD, VA, DC - Remote (EST/CST) page is loaded

Represented Bodily Injury Adjuster - MD, VA, DC - Remote (EST/CST)

Apply remote type: Fully Remote, locations: USA - VA (Remote), time type: Full time, posted on: Posted 5 Days Ago, job requisition id: R15277

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs, from advocating for seat belts and air bags to leading in pricing sophistication, telematics, and device and identity protection.

Job Description

A day in the life of an Experienced Represented Bodily Injury Adjuster involves investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with an attorney involved. You will work remotely from your home, efficiently handling your responsibilities. Your tasks include assessing coverage, liability, and damages while providing exceptional customer service. Communication with customers and attorneys will occur via voice calls, email, and text messages. You will use innovative platforms and tools to negotiate fair injury settlements.

Your roles include:

• The Customer Service Expert – demonstrating empathy, clarity, and commitment in each Casualty claim, embodying Allstate’s Claims Culture.
• The Investigator – independently investigating casualty claims by reviewing damages and interpreting policies to determine coverage.
• The Effective Communicator – using phone, email, and video chat to guide customers through claims efficiently, respecting their communication preferences.
• The Negotiator – evaluating and negotiating claim settlements with all parties, applying legal and standard methodologies.
• The Problem Solver – utilizing tools like estimate platforms and settlement systems with critical thinking skills.
• The Recorder – ensuring accurate documentation and policy execution to protect the company financially.

Work Location: Remote Home-Based Work

This role is remote within the US, excluding California, Alaska, and Hawaii. Preference for candidates in Eastern or Central time zones.

Requirements for remote work include:

• A dedicated, private workspace
• Minimum internet bandwidth of 50 MB down/5 MB up
• Appropriate work surface and seating

What Allstate provides:

• Technology equipment (laptop, monitors, headset, keyboard, mouse)
• Connectivity reimbursement of $80/month

Qualifications:

• 3-5 years of experience handling represented bodily injury claims
• Proficient communication skills, especially over the phone
• Ability to work independently and remotely
• Familiarity with insurance policies and liability
• Strong critical thinking and negotiation skills
• Knowledge of claims evaluation tools and platforms

Licensing Notice:

• May require obtaining an adjuster or appraiser license within 60 days of hire.

Compensation: $50,000 - $82,542.50 annually, based on experience. Eligible for a $1,000 licensing sign-on bonus if licensed.

Allstate offers benefits from day one, including healthcare, retirement, and development opportunities.

Skills include Business Communications, Critical Thinking, Fraud Investigations, Information Collection, Time Management.

This role involves a background check and offers a flexible, inclusive environment committed to diversity and community impact.