Represented Bodily Injury Adjuster - MD, VA, DC - Remote (EST/CST)

Allstate Insurance Company; Alaska; Remote; USD 50,000 - 83,000; Full time

Job summary

Join a leading insurance company as an Experienced Represented Bodily Injury Adjuster, where you'll investigate claims, negotiate settlements, and provide exceptional customer service. This remote role offers flexibility and a supportive work environment, with comprehensive benefits and competitive pay.

Benefits

Monthly Internet Reimbursement

Comprehensive Benefits

Flexible Scheduling

401K

Education Reimbursement

Qualifications

• 3-5 years of experience handling represented bodily injury claims.
• Excellent communication skills, especially over the phone.

Responsibilities

• Investigate automobile accidents involving property damage and/or bodily injury.
• Negotiate injury settlements using innovative platforms.

Skills

Communication

Critical Thinking

Negotiation

Tools

Claims Evaluation Tools

Job description

Job Description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For over 90 years, our innovative drive has kept us ahead of our customers’ evolving needs, advocating for safety measures and industry leadership in pricing, telematics, and device and identity protection.

Role Overview:

As an Experienced Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving property damage and/or bodily injury, often involving attorneys. This remote role allows you to work from home while assessing coverage, liability, and damages, providing exceptional customer service through various communication channels. You will negotiate injury settlements using innovative platforms and tools.

Key Responsibilities:

• Customer Service: Demonstrate empathy, clarity, and commitment during each Casualty claim.
• Investigation: Independently review damage and interpret policies to determine coverage.
• Communication: Use phone, email, and video chat to guide customers through the claims process.
• Negotiation: Evaluate and negotiate claim settlements with all parties involved.
• Problem Solving: Utilize various tools and critical thinking skills in a fast-paced environment.
• Record Keeping: Ensure accurate documentation and policy compliance in claims systems.

Work Location:

This is a remote, home-based position within the United States, excluding California, Alaska, and Hawaii. Preference is given to candidates in the Eastern or Central time zones.

Home Office Requirements:

• Dedicated, distraction-free workspace
• Internet bandwidth of at least 50 MB down/5 MB up
• Proper work surface and seating

What Allstate Provides:

• All necessary equipment (laptop, monitors, headset, keyboard, mouse)
• Monthly internet reimbursement of $80

Qualifications:

• 3-5 years of experience handling represented bodily injury claims
• Excellent communication skills, especially over the phone
• Ability to work independently and manage time effectively
• Knowledge of insurance policies, coverage, and liability
• Strong critical thinking and negotiation skills
• Familiarity with claims evaluation tools and platforms

Licensing:

• May require obtaining an adjuster and/or appraiser license within 60 days of hire, if applicable.

Compensation:

Annual salary ranges from $50,000 to $82,542.50, based on experience. Eligible for a $1,000 licensing sign-on bonus if licensed.

Benefits:

• Competitive pay, support for development and career growth
• Flexible scheduling and work/life balance support
• Initial and ongoing training
• Comprehensive benefits including 401K, education reimbursement, and more

Skills Needed:

Business communication, critical thinking, fraud investigation, information collection, time management.

Joining Allstate offers a meaningful career opportunity in a flexible, inclusive environment committed to diversity and belonging.