Representative-Scheduling

Baptist; Columbus (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist hospital in Columbus, MS is seeking a Patient Access Clerk to obtain demographic, insurance, and clinical information and create new patient accounts within the system, and to schedule patients with the appropriate provider across the BMHCC network.

This role supports front desk scheduling, handles calls for internal and external customers, and uses the hospital information systems to maintain records, communicate accurately, and ensure timely documentation and service excellence.

Qualifications

• Strong written and verbal English communication.
• Ability to use standard hospital systems and record information accurately.
• Ability to write legibly and document information clearly.
• Knowledge of EPIC or EMR systems is preferred.
• Experience in healthcare scheduling is a plus.

Responsibilities

• Provides coordination of patient flow by following established scheduling procedures and protocols.
• Handles phone calls for all internal and external customers in to the department.
• Uses hospital information systems to maintain records, correspondence, and reports for timely communication.
• Communicates with staff and customers to relay and record information accurately.
• Completes assigned goals.

Skills

Customer service

Communication

Basic computer skills

Verbal/written English

Education

High school diploma or equivalent

Knowledge of medical terminology

Tools

EPIC

Job description

• Business Unit BMH Golden Triangle Hospital
• Department Radiology Diagnostic

Job Description

Job Summary

Obtains accurate demographic, insurance, and clinical information and enters in to the computer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMHCC system. Performs other duties as assigned.

Job Summary

Obtains accurate demographic, insurance, and clinical information and enters in to the computer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMHCC system. Performs other duties as assigned.

Responsibilities

• Provides coordination of patient flow by following established scheduling procedures and protocols.
• Handles phone calls for all internal and external customers in to the department.
• Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation.
• Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately.
• Completes assigned goals.

Specifications

Experience

Minimum Required

• None

Preferred/Desired

• 1 year of business experience in a healthcare environment.

Education

Minimum Required

• Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Preferred/Desired

• Additional business/college courses preferred. Knowledge of medical terminology preferred.

Training

Minimum Required

• None

Preferred/Desired

• Knowledge of EPIC or other electronic medical records. Front desk clinical clinical scheduling experience preferred.

Special Skills

Minimum Required

• Basic computer skills, ability perform basic math computation. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.

Preferred/Desired

Licensure

• None

Minimum Required

Preferred/Desired