Representative, Sales Discovery

Travel Leisure Resort Development Inc; California (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Medical, Dental, Vision coverage

Flexible spending accounts

Life, accident and disability coverage

Paid time off and holidays

401(k) with employer match

Wellness program

Employee Assistance Program

Job summary

Wyndham Vacation Ownership is seeking a Discovery Associate to sell the Discovery program to guests after sales presentations. You will greet guests in the discovery area and conduct a brief experience survey to gauge satisfaction.

You will present the Discovery program professionally, answer questions, process purchases with Contracts, and strive to meet sales quotas while delivering excellent customer service. Equal opportunity employer.

Qualifications

• Must have timeshare sales experience.
• Ability to make effective sales presentations and work independently.
• Meet or exceed minimum performance standards (APG).

Responsibilities

• Greet guests in the Discovery area after sales presentations and explain the survey.
• Conduct the guest experience survey and present the Discovery program to sell it.
• Answer guests' questions accurately according to sales quotas.
• Prepare worksheets for purchases and forward to Contracts for processing.
• Address post-sale inquiries to ensure customer satisfaction.
• Follow company policies and perform additional duties as needed.
• Meet established sales quotas for Discovery Associates.

Skills

Timeshare sales experience

Sales presentations

Independent worker

Education

High School Diploma or GED

Job description

Summary

The primary purpose of this position is to sell the guest a trial program (Discovery); this allows the client to experience Wyndham Vacation Ownership on a trial basis.

Responsibilities and Duties

• Greet guests in the Discovery area after sales presentations and explain that a survey of guests’ experience will be conducted.
• Conduct the survey regarding guests’ experience and present the Discovery program in a professional manner, with the goal of selling the Discovery program to the guest.
• Answer all of the guests’ questions accurately in accordance with company sales quotas for a Discovery Associate.
• When a guest purchases, prepare a worksheet including all required information and deliver the worksheet to the Contracts office for processing.
• Answer all post‑sale client inquiries to ensure customer satisfaction.
• Follow all company and department policies and procedures.
• Perform any other assigned duties as requested by supervisor.
• Meet the established sales quotas for Discovery Associates.

Minimum Qualifications

• High School Diploma or equivalent (G.E.D.)
• Must have timeshare sales experience.
• Ability to make effective sales presentations and work independently.
• Must meet or exceed minimum performance standards of 1350 APG and not be on any level of formal corrective action.
• President Club achievers preferred.

How You'll Be Rewarded

• Comprehensive health and welfare benefits for associates who work 30 or more hours per week.
• Medical, Dental, Vision coverage.
• Flexible spending accounts.
• Life, accident and disability coverage.
• Paid time off, parental leave and holidays (details available with recruiter).
• Wish day paid time to volunteer at an approved organization of your choice.
• 401(k) with employer match (subject to eligibility).
• Legal and identity theft protection plan.
• Voluntary income protection benefits.
• Wellness program (subject to provider availability).
• Employee Assistance Program.

We are an equal opportunity employer, and all applications will be considered for employment without attention to membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.