Representative-Human Resources Senior

Baptist; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

A healthcare organization in Memphis, Tennessee, is seeking a skilled Human Resources professional with at least seven years of experience. The role involves providing HR consultation, resolving employee issues, and ensuring compliance with employment laws. Candidates with a bachelor's degree in HR or related field are required, while those with a master's degree and prior hospital experience are preferred. This position demands strong problem-solving skills and proficiency in HR systems and Microsoft Office.

Qualifications

• 7+ years of experience in Human Resources required.
• 10+ years of experience preferred in a hospital setting.
• Ability to use standard office equipment and proficient computer skills.

Responsibilities

• Investigate and resolve complex employee issues and grievances.
• Act as the primary contact for HR inquiries and issues.
• Support onboarding, offboarding, and compliance activities.

Skills

Problem-solving

Employee relations

Policy interpretation

Education

Baccalaureate degree in Human Resources or related field

Master’s degree in Human Resource Management

Tools

HR/Payroll system

Microsoft Office Suite

Job description

Provides Human Resource consultation and services to support the mission of Baptist. Collaborates with key stakeholders on strategic and complex human resources matters. Position is under the direction of Human Resources leadership. Performs other duties as assigned.

Job Responsibilities

• Investigates and resolves complex employee issues, manages grievances, and handles sensitive matters confidentially.
• Acts as point of contact for incoming inquiries, issues, and requests from employees and managers related to HR administration, including employee relations, and policy questions.
• Supports activities related to on-boarding, off-boarding, data management, compliance, and other processes.
• Maintains knowledge of HR processes and assists with the development and implementation of new processes, policies, and procedures.
• Acts as a lead or participant on HR projects, as assigned.
• Represents the HR Department in interdepartmental meetings and serves on committees, as assigned.
• Assists in ensuring the company adheres to federal, state, and local employment laws and regulations and enforcing internal policies and procedures.
• Provides policy interpretation, information, counseling, and support to leaders, managers and employees in the areas of employee relations, employment, compensation, payroll, and related Human Resource functional service areas.
• Cooperates with external customers, e.g. applicants, state/federal agency officials; identifies needs; collects, evaluates, and reports timely to inquiries; and follows through to case closure.
• Completes assigned goals.

Specifications

Experience

Minimum Required: Seven (7) years directly related experience in Human Resources.

Preferred: 10+ years in directly related experience in Human Resources in a hospital setting.

Education

Minimum Required: Baccalaureate degree in Human Resources, Business Administration or related field or direct equivalent years of experience.

Preferred: Master’s degree in Human Resource Management, Business Administration or related field.

Training

Minimum Required: Ability to operate standard office equipment and proficient in the use of computer.

Preferred: Intermediate to advanced experience with all Microsoft products and their associated programs.

Special Skills

Minimum Required: Previous experience using automated HR/Payroll system.

Licensure

Preferred: SHRM certification or SPHR or PHR is preferred.